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| 0 | Home Privacy Last Updated: June 28, 2026 Privacy Policy Last Updated: June 28, 2026 This Privacy Policy describes how monday.com Ltd. | 0 | Home Privacy Last Updated: October 01, 2026 Privacy Policy Last Updated: October 01, 2026 This Privacy Policy describes how monday.com Ltd. |
| 19 | Communications with our Customers, Users, Prospects and Technology Partners : Personal data contained in any forms and inquiries that you may submit to us, including support requests, interactions through social media channels and instant messaging apps, registrations to events that we host, organize or sponsor, and participation in our online and offline communities and activities); surveys, feedback and testimonials received; expressed, presumed or identified needs, preferences, attributes and insights relevant to our potential or existing engagement; and sensory information including phone call and video conference recordings (e.g., with our customer experience or product consultants), as well as written correspondences, screen recordings, screenshots, documentation and related information that may be automatically recorded, tracked, transcribed and analyzed, for purposes including analytics, quality control and improvements, training, and record-keeping purposes. | 19 | Communications with our Customers, Users, Prospects and Technology Partners : Personal data contained in any forms and inquiries that you may submit to us, including support requests, interactions through social media channels and instant messaging apps, registrations to events that we host, organize or sponsor, and participation in our online and offline communities and activities); surveys, feedback and testimonials received; expressed, presumed or identified needs, preferences, attributes and insights relevant to our potential or existing engagement; and sensory information including phone call and video conference recordings (e.g., with our customer experience or product consultants), as well as written correspondences, screen recordings, screenshots, documentation and related information that may be automatically recorded, tracked, transcribed and analyzed, including through artificial intelligence (“ AI ”)-powered virtual agents and AI-assisted technologies where applicable, as permitted by applicable law and for purposes including analytics, quality control and improvements, training, and record-keeping purposes. |
| 24 | If you wish to revoke such consent, please contact us at privacy@monday.com . | 24 | If you wish to revoke such consent, please contact us at privacy@monday.com .Specifically, we use personal data for the following purposes (and in reliance on the legal bases for processing noted next to them, as appropriate): Customer and User personal data To facilitate, operate, enhance, secure and provide our Services; (Performance of Contract; Legitimate Interests) To invoice and process payments ( Performance of Contract; Legitimate Interests); and To personalize our Services, including by recognizing an individual and remembering their information when they return to our Services, and to provide further localization and personalization capabilities (Performance of Contract; Legitimate Interests) . |
| 25 | Specifically, we use personal data for the following purposes (and in reliance on the legal bases for processing noted next to them, as appropriate): Customer and User personal data To facilitate, operate, enhance, secure and provide our Services; (Performance of Contract; Legitimate Interests) To invoice and process payments ( Performance of Contract; Legitimate Interests); and To personalize our Services, including by recognizing an individual and remembering their information when they return to our Services, and to provide further localization and personalization capabilities (Performance of Contract; Legitimate Interests) . | — | Removed |
| 27 | We collect such information automatically through their usage of the Services, including through User’s utilization of artificial intelligence capabilities in the Platform (Legitimate Interests) ; To create aggregated, statistical data, inferred non-personal data or anonymized or pseudonymized data (rendered non-personal), which we or others may use to provide and improve our respective Services, or for any other business purpose such as business intelligence (Legitimate Interests) ; To facilitate and optimize our marketing campaigns, ad management and sales operations, and to manage and deliver advertisements for our Services more effectively, including on other websites and applications. | 26 | We collect such information automatically through their usage of the Services, including through User’s utilization of artificial intelligence capabilities o n the Platform (Legitimate Interests) ; To create aggregated, statistical data, inferred non-personal data or anonymized or pseudonymized data (rendered non-personal), which we or others may use to provide and improve our respective Services, or for any other business purpose such as business intelligence (Legitimate Interests) ; To facilitate and optimize our marketing campaigns, ad management and sales operations, and to manage and deliver advertisements for our Services more effectively, including on other websites and applications. |
| 29 | This includes contextual, behavioral and interests-based advertising based on User, Prospect and Technology Partner activities, preferences or other data available to us or to our Services Providers (as defined below), and business partners (Legitimate Interests; Consent) ; To contact our Customers, Users, Prospects and Technology Partners with general or personalized Services-related messages, as well as promotional messages that may be of specific interest to them (Performance of Contract; Legitimate Interests; Consent) ; To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity (Performance of Contract; Legitimate Interests; Legal Obligation) ; To explore and pursue growth opportunities by facilitating a stronger local presence and tailored experiences, including through partnerships with local distributors, resellers, business partners and providers of professional services related to our Services (“ Partners ”, as further described in Section 4 below) (Legitimate Interests) ; To facilitate, sponsor and offer certain events, webinars, contests and promotions (Legitimate Interests) ; To publish your feedback and submissions to our Sites, public forums and blogs (Performance of Contract; Legitimate Interests) ; To comply with our contractual and legal obligations and requirements, and maintain our compliance with applicable laws, regulations and standards (Performance of Contract; Legitimate Interests; Legal Obligation) ; and For any other lawful purpose, or other purpose that you consent to in connection with provisioning our Services. | 28 | This includes contextual, behavioral and interests-based advertising based on User, Prospect and Technology Partner activities, preferences or other data available to us or to our Services Providers (as defined below), and business partners (Legitimate Interests; Consent) ; To contact our Customers, Users, Prospects and Technology Partners with general or personalized Services-related messages and calls, as well as promotional messages and calls that may be of specific interest to them (Performance of Contract; Legitimate Interests; Consent) To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity (Performance of Contract; Legitimate Interests; Legal Obligation) ; To explore and pursue growth opportunities by facilitating a stronger local presence and tailored experiences, including through partnerships with local distributors, resellers, business partners and providers of professional services related to our Services (“ Partners ”, as further described in Section 4 below) (Legitimate Interests) ; To facilitate, sponsor and offer certain events, webinars, contests and promotions (Legitimate Interests) ; To publish your feedback and submissions to our Sites, public forums and blogs (Performance of Contract; Legitimate Interests) ; To comply with our contractual and legal obligations and requirements, and maintain our compliance with applicable laws, regulations and standards (Performance of Contract; Legitimate Interests; Legal Obligation) ; and For any other lawful purpose, or other purpose that you consent to in connection with provisioning our Services. |
| 30 | Our use of AI: We may use AI-assisted technologies to support and assist our teams in carrying out the processing activities described above, such as analyzing how our Services are used, generating insights, summaries and recommendations, providing support, operating virtual agents and assistants that interact with Prospects, Users and Technology Partners, and recording, transcribing, summarizing and analyzing calls, meetings and communications. | ||
| 31 | Where we use AI, we do so as permitted by applicable law, in accordance with this Privacy Policy, and to support the purposes described herein. | ||
| 50 | These include providers of Third Party Services (as defined in the Terms ), such as: hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, session or activity recording services, call recording, analytics and transcription services, event production and hosting services, remote access services, performance measurement, data optimization and marketing services, social and advertising networks, content, lead generating and data enrichment providers, email, voicemails, video conferencing solutions, support and customer relation management systems, third-party customer support providers, and our legal, compliance and financial advisors and auditors. | 51 | These include providers of Third Party Services (as defined in the Terms ), such as: hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, session or activity recording services, call recording, analytics and transcription services, event production and hosting services, remote access services, performance measurement, data optimization and marketing services, social and advertising networks, content, lead generating and data enrichment providers, email, voicemails, video conferencing solutions, support and customer relation management systems, third-party customer support providers, third-party AI and LLM providers, and our legal, compliance and financial advisors and auditors. |
| 87 | Cookies and Tracking Technologies Our Sites and Services (including some of our Services Providers) utilize “cookies”, anonymous identifiers, pixels, container tags and other technologies in order for us to provide and monitor our Services and Sites, to ensure that they perform properly, to analyze our performance and marketing activities, and to personalize your experience. | 88 | Cookies and Tracking Technologies Our Sites and Services (including some of our Services Providers) utilize “cookies”, anonymous identifiers, pixels, container tags and similar technologies to provide and monitor our Sites and Services, ensure their proper operation, analyze performance and marketing activities, and to personalize your experience. |
| 88 | Such cookies and similar files or tags may also be temporarily placed on your device. | 89 | These technologies may be temporarily placed on your device and may collect or recall personal data, such as an IP address, as indicated by a Prospect, User or Technology Partner. |
| 89 | Certain cookies and other technologies serve to recall personal data, such as an IP address, as indicated by a Prospect, User or Technology Partner. | — | Removed |
| 91 | You may also use the “Cookie settings” feature available in our Services depending on your location and activity on our Services, as applicable. | 91 | Depending on your location and activity, you may manage your preferences through the “Cookie settings” feature. |
| 92 | Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. | 92 | US residents may also opt out of cookies that may involve the “sale” or “sharing” of personal information by: Selecting “Do not sell or share my personal data” in the cookie banner, where available, or adjusting the preferences accessible through the “Cookie settings” link in the website footer; or Enabling the Global Privacy Control (GPC) signal in each participating browser you use. |
| 93 | You may set most browsers to notify you if you receive a cookie, or to block or remove cookies altogether. 6. | 93 | We do not respond to “Do Not Track” signals. |
| 94 | However, most browsers allow you to manage, block or delete cookies. | ||
| 95 | We recognize GPC signals as required by applicable law. 6. | ||
| 128 | Sale and Sharing under US Data Protection Laws : Under some US data protection laws, like the CCPA, our disclosure of certain internet activity and device information with third parties through cookies may be considered a “sale” or “sharing” of personal information for targeted advertising. | ||
| 129 | We do so in pursuit of the business and commercial purposes described in Section 2 above. | ||
| 130 | For the purposes of the CCPA, in the last 12 months we have “sold” or “shared” Internet or Other Electronic Network Activity Information, Geolocation Data, and Commercial Information with our analytics and advertising partners and service providers. | ||
| 131 | If you have any questions or would like to exercise your rights under applicable US state laws , you can contact privacy@monday.com. | ||
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