Old version
May 15, 2026 00:05 UTC
e277809601366d7033b16f8298b83d7080f71178ee9a93764d48c5604a32db08
CA-V-002627
New version
May 16, 2026 00:03 UTC
cb68ccc86d349175814a00660c10811d37b503666f1f4dfbcef76eb8b8b600ed
CA-V-002661
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Change Summary
Meta removed language from its AI Labeling Policy describing a 24/7 Meta AI support assistant available for account help, along with associated interface text about password recovery, account hacking, and login issues. The updated policy no longer includes this description of AI support availability or the related user prompts. This removal eliminates the stated commitment to round-the-clock AI support for account-related assistance.
medium severity
0 Sentences added
3 Sentences removed
0 Sentences modified
10 Sentences before
7 Sentences after
Added
Removed
Modified
BeforeAfter
7Ask for help, 24/7 The Meta AI support assistant is available anytime for instant help resolving issues with your account, privacy settings and more.Removed
8I forgot my password My account was hacked I can't log in I have a different question By continuing, you agree to the Meta Terms , AI terms and Privacy Policy .Removed
9Ask for help Not now Ask for help Not nowRemoved
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