| Before | After | ||
|---|---|---|---|
| 0 | Terms and Conditions for McDonald's Online Services (USA) Effective: April 7, 2025 Important: Please carefully read and understand these terms and conditions ("terms"). | 0 | Terms and Conditions for McDonald's Online Services (USA) Effective: August 24, 2026 Important: Please carefully read and understand these terms and conditions ("terms"). |
| 7 | By accepting these terms, you understand and agree that, as stated in Section 9, you are waiving your right to resolve any dispute through other processes that could be available to you, such as court actions or administrative proceedings. | 7 | By accepting these terms, you understand and agree that, as stated in Section 10, you are waiving your right to resolve most disputes (as set forth below) through other processes that could be available to you, such as court actions or administrative proceedings. |
| 11 | If you do not agree to these terms, then you must immediately stop using the online services and request that McDonald's close any online services account that you have created. | 11 | If you do not agree to these terms, then you must immediately uninstall and stop accessing the online services and request that McDonald's close any online services account that you have created. |
| 12 | You can request account deletion by visiting the Privacy Rights Center and making a deletion request or by contacting us at (866) 970-0106. 1. | 12 | You can request account deletion by visiting the Privacy Rights Center and making a deletion request or by contacting us at (888) 511-9903. 1. |
| 27 | You can only use one online services account and must keep your account information accurate at all times. | 27 | You may only use one online services account and must keep your account information accurate at all times. |
| 34 | McDonald's may also update these terms at any time and at its sole discretion. | 34 | McDonald's may also update these terms at any time in its sole discretion. |
| 43 | Each restaurant is solely and independently responsible for its legal and regulatory compliance, for any issues relating to the supply of the products to you, and for any employment related matters in the restaurant. | 43 | Each restaurant is solely and independently responsible for its legal and regulatory compliance, for any issues relating to the supply of the products to you, and for any employment-related matters in the restaurant. |
| 48 | This means that the restaurant that posted the opportunity is alone responsible for setting the job requirements, all hiring decisions, and all other employment related matters in its business. | 48 | This means that the restaurant that posted the opportunity is solely responsible for setting the job requirements, all hiring decisions, and all other employment-related matters in its business. |
| 57 | When you opt into any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from McDonald's. | 57 | When you opt into any of these types of communications, you understand and consent that you will receive marketing, transactional and other messages from McDonald's. |
| 76 | This section applies to orders you place using the online services, including in certain geographic areas where you can order ahead via the McDonald's mobile app so the restaurant can start your order ahead of your arrival (excluding delivery). | 76 | This section applies to orders you place using the online services, including in certain geographic areas where you can order ahead via the McDonald's mobile app or website so the restaurant can start your order ahead of your arrival (excluding delivery). |
| 83 | You must register an online services account in order to use ordering (including MOP). | 83 | You must register an online services account in order to use ordering (including MOP) on McDonald's mobile app; however, guest ordering without an account may be available on McDonald's website. |
| 89 | McDonald's and the restaurants use third party payment services providers to securely store your payment card information and process your payments to restaurants. | 89 | McDonald's and the restaurants use third-party payment services providers to securely store your payment card information and process your payments to restaurants. |
| 90 | You understand and agree that, when you register a payment card, McDonald's or its third party payment services providers may verify that the payment card you registered is valid, including by authorizing a low-value, temporary charge. | 90 | You understand and agree that, when you register a payment card, McDonald's or its third-party payment services providers may verify that the payment card you registered is valid, including by authorizing a low-value, temporary charge. |
| 92 | Alternatively, McDonald's and its third party payment services providers may obtain updated payment method information from your bank or financial services institution provided you have authorized your bank or financial services institution to provide this updated information. | 92 | Alternatively, McDonald's and its third-party payment services providers may obtain updated payment method information from your bank or financial services institution provided you have authorized your bank or financial services institution to provide this updated information. |
| 96 | You may be able to add funds to your Arch Card to spend at participating McDonald's restaurants using the Arch Card stored value feature. | ||
| 97 | If you use the stored value features of the Arch Card, additional terms and conditions may apply. | ||
| 98 | For example: there may be limits on the number of cards you can purchase, transaction value, or daily spend; there may be minimum and maximum stored value balance limits; and you may be unable to return, receive cash refunds, or to exchange the stored value balance for cash unless applicable law requires it. | ||
| 99 | You must use a supported payment method to add funds to your Arch Card, and you may enable recurring funds transfers if you authorize it. | ||
| 100 | For a complete description of the terms and conditions applicable to the Arch Card stored value feature, please review the McDonald's Arch Card Terms and Conditions. | ||
| 107 | Each restaurant independently determines its own prices and independently applies any additional taxes and fees as required by law. | 112 | Each restaurant independently determines its own prices and independently applies any additional fees and taxes as required by law. |
| 116 | The restaurant's payment service provider will process your order total amount to the payment method you selected when you built your order. | 121 | The restaurant's payment service provider will process your order total amount to the payment method you selected when you placed your order. |
| 120 | You have the ability to update or abandon your order at any time prior to selecting 'Pay & Place Order'. | 125 | You have the ability to update or abandon your order at any time prior to selecting 'Pay & Place Order', or you have the option to cancel your order using the 'Cancel Order' button in your order details as long as it has not started being prepared. |
| 121 | If you desire to seek a refund for any reason after you select 'Pay & Place Order', including if the products are unsatisfactory or other reasons, please contact the restaurant where you purchased the product. | 126 | If you desire to seek a refund for any reason after you select 'Pay & Place Order', including if the products are unsatisfactory or for other reasons, please contact the restaurant where you purchased the product. |
| 122 | The decision regarding how to resolve any refund request is in the discretion of the restaurant where you purchased the product (excluding delivery). | 127 | The decision regarding how to resolve any refund request is at the discretion of the restaurant where you purchased the product (excluding delivery). |
| 128 | Any refund request related to delivery must be submitted directly to the third-party delivery provider. | ||
| 138 | McDonald's collects and uses personal information in connection with providing the MyMcDonald's Rewards & Deals program to consumers. | ||
| 139 | See McDonald's Privacy Statement. | ||
| 138 | For purposes of clarity, "online services" includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, "content") as well as any part of the online services any features and functionality provided by third parties, and in which those third parties own certain intellectual property rights. | 146 | For the purposes of clarity, "online services" includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, "content") as well as any part of the online services, and any features and functionality provided by third parties, and in which those third parties own certain intellectual property rights. |
| 153 | You understand that by submitting any submissions to McDonald's through the online services, you grant McDonald's a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purpose whatsoever without approval from or compensation, notice or attribution to you or any other person. | 161 | You understand that by submitting any submissions to McDonald's through the online services, you grant McDonald's a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purpose whatsoever without approval from, compensation, notice or attribution to you or any other person. |
| 166 | With respect to the online services (which includes content) or any portion thereof, you may not, and may not allow third parties, to: Use the online services for any purpose that is unlawful or prohibited by these terms; Delete or change any copyright, trademark, or other proprietary notices; Claim or attempt to obtain ownership or title to the online services, including the content; Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner; Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services or your online services account, or combine them with, or incorporate them into, any other programs or services; Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services; Transfer, provide, export or re-export the online services in violation of an embargo, trade sanction, or other technology control or export laws and regulations; you also represent and warrant that you are not (i) located in a country subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; or (ii) listed on any U.S. Government list of prohibited or restricted parties; Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers; Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, McDonald's network or any user accounts associated with the online services; Any fraudulent use of an online services account or MyMcDonald's Rewards points; Share, publish, or otherwise use direct hyperlinks to pages, images, or other resources within the online services other than a link to the online services homepage; or Incorporate any pages or functionality within the online services into other services or applications using framing or analogous techniques. 9. | 174 | With respect to the online services (which includes content) or any portion thereof, you may not, and may not allow third parties, to: Use the online services for any purpose that is unlawful or prohibited by these terms; Delete or change any copyright, trademark, or other proprietary notices; Claim or attempt to obtain ownership or title to the online services, including the content; Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner; Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services or your online services account, or combine them with, or incorporate them into, any other programs or services; Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services; Transfer, provide, export or re-export the online services in violation of an embargo, trade sanction, or other technology control or export laws and regulations; you also represent and warrant that you are not (i) located in a country subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; or (ii) listed on any U.S. Government list of prohibited or restricted parties; Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers; Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, McDonald's network or any user accounts associated with the online services; Engage in any fraudulent use of an online services account or MyMcDonald's Rewards points; Share, publish, or otherwise use direct hyperlinks to pages, images, or other resources within the online services other than a link to the online services homepage; or Incorporate any pages or functionality within the online services into other services or applications using framing or analogous techniques. 9. |
| 173 | McDonald's provides the online services "AS-IS" and without any warranties. | 181 | McDonald's provides the online services "as-is" and without any warranties. |
| 182 | Third party services. | 190 | Third-party services. |
| 183 | The online services may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, "third party services"). | 191 | The online services may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, "third-party services"). |
| 184 | These third parties may have their separate terms and conditions or privacy policies that you should review and understand before using them. | 192 | These third parties may have separate terms and conditions or privacy policies that you should review and understand before using them. |
| 188 | We may permit you to login to the online services using an account from a third party service such as Apple ID, Google+ or other social networking platforms in place of creating a new account specifically for the Online Services. | 196 | We may permit you to login to the online services using an account from a third-party service such as Apple ID, Google+, or other social networking platforms in place of creating a new account specifically for the Online Services. |
| 189 | McDonald's has no control over, makes no representations or warranties whatsoever about any of the third party services that you may access, is not responsible for the availability of such third party services, and does not endorse nor is responsible or liable for any content or other materials on or available from such third party services. | 197 | McDonald's has no control over, makes no representations or warranties whatsoever about any of the third-party services that you may access, is not responsible for the availability of such third-party services, and does not endorse nor is responsible or liable for any content or other materials on or available from such third-party services. |
| 192 | Neither McDonald's nor any other Members of the McDonald's System have any responsibility for McDonald's failure to perform any of its obligations under these terms cause by or related to any event beyond McDonald's reasonable control. | 200 | Neither McDonald's nor any other Members of the McDonald's System have any responsibility for McDonald's failure to perform any of its obligations under these terms caused by or related to any event beyond McDonald's reasonable control. |
| 194 | How we settle disputes. | 202 | Arch Cards Your use of an Arch Card, including any digital Arch Card associated with your online services account, is subject to the McDonald's Arch Card Terms and Conditions. |
| 195 | You agree that: any claim or dispute (whether in contract, tort, or otherwise) that McDonald's or any Member of the McDonald's System may have with you, or that you may have with McDonald's or any Member of the McDonald's System, arising from or related to the online services or these terms will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") and conducted before a single arbitrator using the AAA's Consumer Arbitration Rules and, if applicable, its Mass Arbitration Supplementary Rules ("rules and procedures"); this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16; prior to you or McDonald's initiating arbitration by filing a Demand for Arbitration with the AAA, you and McDonald's will engage in the informal dispute resolution process outlined in this paragraph. | 203 | By using an Arch Card in connection with our online services, you re-affirm your agreement to the McDonald's Arch Card Terms and Conditions and agree that any disputes between you and McDonald's arising out of or related to the Arch Card shall be resolved only as set forth in these terms. 10. |
| 196 | First, the party interested in pursuing a dispute related to the online services must give written notice to the other party of the party's intent to initiate an informal dispute resolution conference (the "Notice"). | 204 | Dispute resolution (including arbitration agreement; class action waiver; jury trial waiver; governing law; venue). |
| 197 | The Notice shall contain: (1) the initiating party's name; (2) the initiating party's mailing address, email address, and phone number; (3) a description of the nature of and basis for the dispute; and (4) the specific relief sought. | 205 | Arbitration agreement. |
| 198 | If you are the initiating party, the Notice must be sent via e-mail to McDonaldsInformalDisputeResolution@us.mcd.com. | 206 | You and McDonald's agree that: 1. any dispute or claim (whether in contract, tort, statute, fraud, misrepresentation, or any other legal theory) that McDonald's or any Member of the McDonald's System (for the purposes of this Section 10, collectively referred to as "McDonald's") may have with you, or that you may have with McDonald's, arising from or related to the online services or these terms (except as otherwise specifically provided herein) ("dispute") will be resolved exclusively by final and binding individual arbitration with a single, neutral arbitrator selected through a strike-and-rank process (as further explained below); 2. this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16 and federal arbitration law (not state arbitration law); 3. notwithstanding the foregoing, either you or McDonald's may bring or elect to have a dispute heard in small claims court so long as it remains in that court and advances on an individualized (non-class, non-representative) basis. |
| 199 | Second, within 60 days of the non-initiating party's receipt of the Notice, or at a later date if you and McDonald's mutually agree to enlarge the 60-day period, the parties shall make a good-faith attempt to resolve their dispute by participating in a live telephone call or videoconference. | 207 | Whether a dispute falls within the jurisdictional limits of small claims court is for the small claims court to decide in the first instance, and for a court of competent jurisdiction to otherwise decide; 4. dispute shall include, but not be limited to: (a) any dispute or claim that arose before the existence of these or any prior terms (including, but not limited to, claims related to advertising) and (b) any dispute or claim that may arise after you or we end our relationship. |
| 200 | If you are represented by counsel, your attorney(s) may participate in the dispute resolution conference, but you must be present and must participate in the conference as well. | 208 | However, dispute shall not include any dispute or claim related to the alleged violation of intellectual property rights (patents, trademarks, copyrights, and trade secrets); 5. the arbitrator shall decide all issues except the following, which are for a court of competent jurisdiction to decide: (a) issues that are reserved for a court in these terms; (b) issues that relate to the scope, validity, and enforceability of the arbitration agreement, class action waiver, or any of the provisions of Section 10; (c) issues that relate to the arbitrability of any dispute; and (d) any disagreement as to whether these or a different set or version of terms apply to the dispute; 6. prior to you or McDonald's initiating arbitration, you and McDonald's will engage in the mandatory informal dispute resolution process ("process") outlined below. |
| 201 | Engaging in this informal dispute resolution process is a prerequisite to commencing arbitration. | 209 | First, the party interested in pursuing a dispute must give written notice of the dispute to the other party that contains all of the following information (the "notice"): (a) the initiating party's name, mailing address, telephone number, and email address used to sign-up for the McDonald's mobile app; (b) information sufficient to identify the online transaction at issue in the dispute, including, but not limited to, the restaurant where any product was purchased, the transaction number, the amount of the transaction disputed, the products purchased and the cost of each product, the time of the purchase and any other details of the transaction at issue; and (c) a detailed description of the nature of and basis for the dispute, including any legal claims, and the specific relief sought (with a good faith calculation for it). |
| 202 | Any applicable statute of limitations period and all arbitration filing fee deadlines shall be tolled from the date that a fully complete Notice is received by the other party to and including the date the dispute resolution conference is held; if, during the informal dispute resolution process described in subpart 3 above, McDonald's makes a written offer to resolve the parties' dispute pursuant to which McDonald's will provide all the relief sought in your Notice, including paying you the full amount of your alleged damages set forth therein, you understand that an Arbitrator will have the right to award arbitration fees against you should the Arbitrator decide that you were unreasonable in continuing to pursue the matter despite McDonald's offer; if, following the informal dispute resolution process described in subpart 3 above, either you or McDonald's decides to file a Demand for Arbitration with the AAA, the demand must include: (1) the name and contact information of the party initiating arbitration; (2) the legal claims being asserted; (3) a detailed explanation of the factual basis for those claims; and (4) a detailed explanation of both the nature and the amount of the relief sought. | 210 | The notice must be personally signed by the party that is asserting the dispute (and your or our counsel, if represented). |
| 203 | Filing a demand that does not include the above information may result in the rejection of your Demand for Arbitration; the arbitration shall be held at a location determined by the AAA under its rules and procedures (provided such location is reasonably convenient to you), or at such other location as may be mutually agreed to by you and McDonald's or other Members of the McDonald's System; the arbitrator's decision shall be based on these terms and any of the other agreements referenced herein that you may have entered into in connection with the online services; unless doing so would violate applicable law, the arbitrator shall apply Illinois law consistent with the FAA, and applicable statutes of limitations, and shall honor claims of privilege recognized at law; no claims shall be arbitrated on a class or representative basis as you and McDonald's hereby waive the right to assert claims in any class or representative action; arbitration will therefore only decide the individual claims of you and McDonald's; it is agreed that the arbitrator may not consolidate or join the claims of any other person or party to an arbitration between you and McDonald's under this provision; you and McDonald's empower the arbitrator with the exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of these terms or formation of this contract, including the arbitrability of any dispute and any claim that all or any part of these terms are void or voidable; in the event that the administrative fees, arbitrator fees and filing fees associated with the arbitration exceed $225 USD, McDonald's agrees to pay any such administrative, arbitrator and filing fees exceeding $225 on your behalf, subject to ultimate allocation by the arbitrator. | 211 | If you are the initiating party, the notice shall be sent via e-mail to McDonaldsInformalDisputeResolution@us.mcd.com. |
| 204 | If you can demonstrate that the cost of initiating your claims in a court of law would be less than $225, McDonald's will pay the portion of the administrative, arbitrator and filing fees that exceed the demonstrated cost of initiating your claims in court. | 212 | If we are the initiating party, we shall send the notice to the most recent email address we have on file for you. |
| 205 | In addition, if you can demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, McDonald's will pay as much of your fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive; if more than 1,000 arbitration demands are filed against McDonald's relating to substantially the same business decision or underlying facts by individuals who followed the procedures set forth in subsections 3 and 5 above and are represented by the same counsel or coordinated counsel, and if no substantive ruling has been made in an arbitration between you and McDonald's relating to that decision or those facts, then both you and McDonald's have the unilateral right to opt out of this arbitration provision and have your dispute heard in state court in DuPage County, Illinois or in the United States District Court for the Northern District of Illinois by sending a written notice to the other party; and with the exception of subparts 9 and 12 above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, or illegal provision were not contained herein. | 213 | Second, for a period of 60 days after the non-initiating party's receipt of the notice, or at a later date if you and McDonald's mutually agree to enlarge the 60-day period, the parties shall make a good-faith attempt to resolve their dispute. |
| 206 | If, however, either or both of subparts 9 and 12 above are found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither McDonald's nor you shall be entitled to arbitrate their dispute. | 214 | The party receiving the notice may request a telephone or video settlement conference to aid in the informal resolution of the dispute. |
| 207 | In such event, you agree to bring any and all claims arising out of or related to these terms or the online services in either the state courts of DuPage County, Illinois or the United States District Court for the Northern District of Illinois. | 215 | If such a conference is requested, you and a McDonald's representative will personally attend (with counsel, if represented). |
| 208 | If litigation ensues for any reason, both you and McDonald's agree to waive any right to a trial by jury. | 216 | The conference will be scheduled for a mutually-convenient time, which may be outside of the 60-day period. |
| 209 | Further, notwithstanding any other language in this arbitration provision, neither you nor McDonald's shall be precluded from seeking remedies in small claims court for disputes or claims within the scope of its jurisdiction. | 217 | Completion of this process is a prerequisite to commencing arbitration. |
| 210 | Finally, this arbitration provision is reciprocally binding on all parties, such that both you and McDonald's are required to arbitrate their claims against one another. | 218 | If the sufficiency of a notice or compliance with this process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party's election, and any arbitration shall be stayed pending the resolution of that issue. |
| 211 | For more information on the AAA and its rules and procedures, you may visit the AAA Website. 10. | 219 | The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of the arbitration. |
| 220 | Notwithstanding the foregoing, the party receiving the notice may choose to seek relief for non-compliance with this process in arbitration. | ||
| 221 | Any applicable limitations periods (including statutes of limitation) shall be tolled from receipt of a notice through the conclusion of this process; 7. the arbitration of any dispute shall be administered by JAMS and conducted before a single arbitrator pursuant to the JAMS Streamlined Arbitration Rules and Procedures and any Mass Arbitration Procedures and Guidelines applicable to the dispute ("JAMS rules and procedures"), as modified by this arbitration agreement. | ||
| 222 | The JAMS rules and procedures, including instructions on how to initiate arbitration, are available at jamsadr.com/adr-rules-procedures. | ||
| 223 | An arbitration demand must be accompanied by a copy of the notice, a certification of compliance with the process, and a disclosure of any person or entity that is funding the arbitration in whole or in part, and be personally signed by the party initiating arbitration (and counsel, if represented). | ||
| 224 | If you initiate arbitration, you shall send McDonald's the arbitration demand with the required materials set forth above to McDonaldsInformalDisputeResolution@us.mcd.com. | ||
| 225 | If we initiate arbitration, we shall send you the arbitration demand with the required materials set forth above to the email address we have on file for you. | ||
| 226 | By submitting an arbitration demand, the party and counsel represent that, as in federal court, they are complying with the requirements of Federal Rule of Civil Procedure 11(b). | ||
| 227 | The arbitrator is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel. | ||
| 228 | You may choose to have the arbitration conducted on written submissions or with a telephone, video, or in-person hearing, except any dispute seeking $25,000 or more or injunctive relief shall have an in-person or video hearing unless the parties agree otherwise. | ||
| 229 | You and a McDonald's representative shall personally appear at any hearing (with counsel, if represented). | ||
| 230 | Any in-person hearing shall take place in the county or parish in which you reside or at another mutually convenient location determined by the arbitrator; 8. the arbitrator shall follow these terms like a court would. | ||
| 231 | The arbitrator may award any relief that would be available in court, including injunctive or declaratory relief, to the extent necessary to provide relief warranted by that party's individual claim. | ||
| 232 | To the fullest extent permitted by applicable law, you and McDonald's agree that each may not bring claims against the other as a plaintiff or class member in any purported class, collective, or consolidated proceeding. | ||
| 233 | Further, unless you and McDonald's agree otherwise, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or collective proceeding. | ||
| 234 | This waiver of class, collective, and consolidated actions is an essential part of this arbitration agreement and cannot be severed from it. | ||
| 235 | Under no circumstance shall class arbitration or class-wide relief be permitted. | ||
| 236 | Any exchange of information ordered by the arbitrator shall take into account proportionality, the amount at stake, and ensuring arbitration remains cost-effective, fair, and efficient for both parties. | ||
| 237 | The arbitrator shall issue a well-reasoned decision sufficient to explain essential findings and conclusions. | ||
| 238 | In the event an offer of judgment is made during the arbitration and rejected and ultimately any arbitration award in favor of the rejecting party is less than the offer of judgment, then the arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 in connection with the award. | ||
| 239 | An award shall have no preclusive effect in any other proceeding involving non-identical parties; 9. arbitration fees shall be governed by the JAMS rules and procedures. | ||
| 240 | You and we agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration. | ||
| 241 | Therefore, you and we may elect to engage with JAMS regarding fees, and you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains cost-effective for all parties; 10. these additional procedures shall apply to a mass arbitration (defined below) along with the other provisions of this arbitration agreement. | ||
| 242 | If 25 or more similar disputes (including yours) are asserted against McDonald's by the same or coordinated counsel ("mass arbitration"), you understand and agree that the resolution of your dispute might be delayed and ultimately proceed in court. | ||
| 243 | Consistent with the JAMS rules and procedures, a Process Administrator shall be selected through a strike-and-rank process to address threshold administrative issues consistent with the JAMS rules and procedures. | ||
| 244 | The parties agree that as part of these mass arbitration procedures, their counsel shall meet and confer in good faith in an effort to resolve the disputes, streamline procedures, address the exchange of information, modify the number of disputes to be adjudicated in the stages set forth below, use the Process Administrator to aid in case management, and conserve the resources of the parties and JAMS. | ||
| 245 | If your dispute is part of a mass arbitration, any applicable limitations periods (including statutes of limitation) shall be tolled for your dispute from the time your arbitration demand is submitted to JAMS until your dispute is selected to proceed as part of a staged process, or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to these procedures; Stage One. | ||
| 246 | If at least 50 disputes are submitted as part of the mass arbitration, counsel for the claimants and counsel for McDonald's shall each select 25 disputes to be filed and to proceed individually in arbitrations with different arbitrators selected through a strike-and-rank process. | ||
| 247 | (If there are fewer than 50 disputes, then all shall be filed and proceed individually in arbitration.) In the meantime, no other disputes may be deemed filed or proceed as cases in arbitration and JAMS will not administer them. | ||
| 248 | The number of disputes to proceed as part of Stage One can be increased or decreased by agreement of counsel for the parties. | ||
| 249 | If a case is withdrawn by the claimant before the issuance of an award, another dispute shall be selected to proceed as part of Stage One. | ||
| 250 | The arbitrators are encouraged to resolve the cases within 120 days after appointment or as swiftly as possible, consistent with fairness to the parties. | ||
| 251 | After these arbitrations are completed, counsel for the parties shall promptly engage in a global mediation with a retired state or federal court judge, and attempt to resolve all remaining disputes while considering in good faith the results of the disputes decided as part of Stage One. | ||
| 252 | McDonald's shall pay the mediator's fee. | ||
| 253 | Stage Two. | ||
| 254 | If the remaining disputes are not resolved through mediation, the process set forth in Stage One shall repeat, including a second global mediation and McDonald's will pay the mediator's fee. | ||
| 255 | If your dispute is not resolved as part of the procedures set forth above: Option One. | ||
| 256 | You and McDonald's may, separately or by agreement, opt your dispute out of arbitration and have it heard in a court of competent jurisdiction consistent with these terms (including the remainder of the dispute resolution section, including the class action waiver to the fullest extent permitted by applicable law). | ||
| 257 | You may opt out of arbitration for your dispute by sending us a personally signed, written notice to McDonaldsInformalDisputeResolution@us.mcd.com that includes a clear statement that you wish to opt your dispute out of arbitration within 30 days after the conclusion of the second mediation. | ||
| 258 | McDonald's may opt your dispute out of arbitration by sending you a personally signed, written notice that includes a clear statement that we wish to opt your dispute out of arbitration within 14 days after the expiration of your 30-day opt-out period. | ||
| 259 | Counsel for the parties may agree to adjust these deadlines or procedures. | ||
| 260 | Option Two. | ||
| 261 | If neither you nor McDonald's opt your dispute out of arbitration consistent with Option One, then you agree that your dispute will be resolved as part of continuing, staged individual arbitration proceedings consistent with Stages One and Two, with four differences. | ||
| 262 | First, a total of 100 disputes may proceed in each stage (counsel for the parties can agree to modify this number). | ||
| 263 | Second, the cases will be randomly selected. | ||
| 264 | Third, arbitrators who decided cases in the first two stages may be appointed in later stages if other arbitrators are not available. | ||
| 265 | Fourth, mediation is optional and based on agreement of counsel for the parties. | ||
| 266 | You and McDonald's agree that the parties (and counsel, if represented) will work together in good faith to implement the staged process set forth in these additional procedures for mass arbitration. | ||
| 267 | A court of competent jurisdiction shall have the authority to enforce these additional procedures for mass arbitration, including by enjoining arbitrations. | ||
| 268 | The additional procedures for mass arbitration and each of its requirements are essential parts of this arbitration agreement. | ||
| 269 | If, after exhaustion of all appeals, a court of competent jurisdiction decides that the additional procedures for mass arbitration apply to your dispute and are unenforceable, then your dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of these terms (including the remainder of the dispute resolution section, including the class action waiver to the fullest extent permitted by applicable law); 11. the JAMS Optional Appeal Procedures shall apply where there is an award of greater than $50,000 or an award of injunctive relief. | ||
| 270 | Consistent with these procedures, within 14 calendar days after the award becomes final, either party may file a written notice of appeal with JAMS that includes the specific elements of the award being appealed and the legal basis. | ||
| 271 | Such an appeal will be heard by a three-arbitrator panel selected through a strike-and-rank process unless the parties agree otherwise. | ||
| 272 | The award will not be deemed final pending appeal for purposes of seeking judicial enforcement, modification, or vacatur consistent with the JAMS procedures. 12. if McDonald's makes any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change by sending your personally-signed, written notice to us that includes a clear statement that you wish to opt out of the changes to the arbitration agreement. | ||
| 273 | Such notice must be sent to us at McDonaldsInformalDisputeResolution@us.mcd.com within 30 days of the change. | ||
| 274 | This does not constitute an opt out of arbitration altogether. | ||
| 275 | If you reject any future change, you are agreeing that you will arbitrate any dispute between you and McDonald's in accordance with this version of the arbitration agreement. | ||
| 276 | Class action waiver and jury trial waiver. | ||
| 277 | You and McDonald's agree that to the fullest extent permitted by applicable law, each party may bring claims (whether in arbitration or in court) against the other only in an individual capacity, and not participate as a claimant, plaintiff, or class member in any class, collective, or consolidated proceeding. | ||
| 278 | Notwithstanding the foregoing, you or McDonald's retain the right to participate in a class-wide settlement. | ||
| 279 | To the fullest extent permitted by applicable law, you and McDonald's waive the right to a jury trial. | ||
| 280 | Governing law and venue. | ||
| 281 | Except with respect to the arbitration agreement, the terms and use of the online services are governed by the laws of the State of Illinois without regard to Illinois conflict-of-laws rules. | ||
| 282 | You and McDonald's irrevocably consent to the exclusive jurisdiction of the federal and state courts encompassing DuPage County, Illinois for any dispute that is not subject to arbitration, for any matter reserved for a court (other than small claims court) in the terms, and for any challenge to the enforceability of the arbitration agreement. | ||
| 283 | You and we waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to (a) inconvenient forum or (b) any other basis or right to seek to transfer or change venue of any such action to another court. 11. | ||
| 218 | If you have any concerns regarding content in the mobile application, please contact McDonald's as described within these terms, depending on the nature of your concern; Except as otherwise expressly set out in these terms, any claims relating to the possession or use of the mobile application Version are between you and McDonald's; neither Google nor Apple shall be a party; and Neither Apple nor Google will be responsible or liable to you in relation to any third party claim, or the investigation, defense, settlement and discharge thereof: (i) that your possession or use (in accordance with these terms) of the mobile application infringes any intellectual property rights; (ii) relating to any product warranties other than in the Platform Terms, whether express or implied; (iii) product liability claims; (iv) any claim that the mobile application fails to conform to any applicable legal or regulatory requirement; and (v) claims arising under consumer protection or similar legislation. | 290 | If you have any concerns regarding content in the mobile application, please contact McDonald's as described within these terms, depending on the nature of your concern; Except as otherwise expressly set out in these terms, any claims relating to the possession or use of the mobile application Version are between you and McDonald's; neither Google nor Apple shall be a party; and Neither Apple nor Google will be responsible or liable to you in relation to any third-party claim, or the investigation, defense, settlement and discharge thereof: (i) that your possession or use (in accordance with these terms) of the mobile application infringes any intellectual property rights; (ii) relating to any product warranties other than in the Platform Terms, whether express or implied; (iii) product liability claims; (iv) any claim that the mobile application fails to conform to any applicable legal or regulatory requirement; and (v) claims arising under consumer protection or similar legislation. |
| 221 | Apple and Google shall be intended third-party beneficiaries of this section. 11. | 293 | Apple and Google shall be intended third-party beneficiaries of this section. 12. |
| 223 | For more information, please review our McDonald's Digital Accessibility page. 12. | 295 | For more information, please review our McDonald's Digital Accessibility page. 13. |
| 227 | These terms will be governed and interpreted pursuant to the laws of Illinois, notwithstanding any principles of conflicts of law. | 299 | Although these terms govern the online services as between McDonald's and you only (and neither Apple nor any other Members of the McDonald's System are parties to these terms), Apple and all other Members of the McDonald's System are third-party beneficiaries under these terms and will have the right to enforce against you those rights that McDonald's holds under these terms to the extent such terms may pertain to them; there are no other third beneficiaries under these terms. |
| 228 | Although these terms govern the online services as between McDonald's and you only (and neither Apple nor any other Members of the McDonald's System are parties to these terms), Apple and all other Members of the McDonald's System are third party beneficiaries under these terms and will have the right to enforce against you those rights that McDonald's holds under these terms to the extent such terms may pertain to them; there are no other third beneficiaries under these terms. | — | Removed |
| 232 | Upon termination, all rights of McDonald's and other Members of the McDonald's System, including all intellectual property rights, proprietary rights, and licenses in these terms shall survive, as well as all restrictions on use, all limitations on liability and disclaimers, and all of Section 9 ("How we settle disputes"). | 303 | Upon termination, all rights of McDonald's and other Members of the McDonald's System, including all intellectual property rights, proprietary rights, and licenses in these terms shall survive, as well as all restrictions on use, all limitations on liability and disclaimers, and all dispute resolution provisions (including the arbitration agreement, class action waiver, jury trial waiver, governing law, and venue). |
| 233 | Each of the terms and conditions in these terms are severable and operate separately. | 304 | Except as otherwise provided herein, each of the terms and conditions in these terms are severable and operate separately. |
| 238 | MyMcDonald's Rewards Terms (USA) Effective: October 20, 2023 In certain geographical areas, McDonald's makes available its MyMcDonald's Rewards program ("MyMcDonald's Rewards", or the "program"). | 309 | You consent to receive notices, including agreements, disclosures, and other communications, electronically from us at the email address you have provided. |
| 310 | You agree that these electronic notices satisfy any legal requirements that such communications be in writing. | ||
| 311 | MyMcDonald's Rewards Terms (USA) In certain geographical areas, McDonald's makes available its MyMcDonald's Rewards program ("MyMcDonald's Rewards", or the "program"). | ||
| 244 | You understand and acknowledge that you have already agreed to the online services terms when you registered and logged into your online services account. | 317 | You understand and acknowledge that you have already agreed to the online services terms when you registered your online services account. |
| 245 | Although the program terms are intended to supplement and not to change the online services terms, in the event of a conflict between the program terms and online services terms that relates to the program itself, the program terms will control. | 318 | Although the program terms are intended to supplement and not to change the online services terms, in the event of a conflict between the program terms and online services terms that relate to the program itself, the program terms will control. |
| 322 | We may modify, restrict, or change the program or the program structure at any time, which changes may include, but are not limited to, changing the number of points you may earn for a particular type of activity or the number of points needed to obtain a reward, the method by which you can identify your online services account at the time of purchase, what constitutes as an eligible purchase, the types of rewards available, and the conditions under which points or rewards expire or are forfeited. | ||
| 327 | The program is void where restricted or prohibited by law. | ||
| 255 | You can identify your online services account at the time of purchase by any way that we recognize, such as: (a) making a purchase using the Mobile Order & Pay feature of the mobile app, (b) scanning a QR code at a register or kiosk, or (c) giving the code displayed in your account to the restaurant crew person who is taking your order. | 330 | From time to time, we may offer bonus campaigns that include point accelerators. |
| 331 | We also may impose limitations on how many transactions are eligible for point accrual and the number of points available per transaction (per hour, day, month, or otherwise). | ||
| 332 | You can identify your online services account at the time of purchase by any way that we recognize, such as: (a) making a purchase using the Mobile Order & Pay feature of the mobile app or website, (b) scanning a QR code at a register or kiosk, or (c) giving the code displayed in your account to the restaurant crew person who is taking your order. | ||
| 333 | We may add or remove ways to identify your online services account. | ||
| 257 | As long as you ordered at a restaurant that participates in MyMcDonald's Rewards, you can use your receipt from the restaurant to get missing points in the McDonald's app. | 335 | You will need your valid purchase receipt from a restaurant that participates in MyMcDonald's Rewards to request a manual adjustment. |
| 336 | If you return any products for which you have been awarded points, McDonald's may deduct the points earned in connection with the returned products. | ||
| 261 | Further, the following are not considered qualifying purchases and will not accrue points: (a) taxes, bag and bottle fees, and other surcharges or fees, and (b) loading any money on a McDonald's Arch card (gift card), but when a McDonald's Arch card is used to make a qualifying purchase, you will accrue points. | 340 | Further, the following are not considered qualifying purchases and will not accrue points: (a) taxes, bag and bottle fees, and other surcharges or fees, and (b) loading any money on a McDonald's Arch Card (gift card). |
| 341 | However, when you use a McDonald's Arch Card to make a qualifying purchase, you may accrue points. | ||
| 264 | Points that you earn may not always immediately post to your account. | 344 | Points that you earn may not always immediately be posted to your account. |
| 265 | You are responsible to ensure points from your qualifying purchases are correct. | 345 | You are responsible for ensuring points from your qualifying purchases are correct. |
| 266 | If you believe points from your qualifying purchase were incorrectly calculated, you must notify McDonald's within six (6) months of the qualifying purchase by providing your receipt to McDonald's Customer Care. | 346 | If you believe points from your qualifying purchase were incorrectly calculated, or are missing, you must notify McDonald's within six (6) months of the qualifying purchase date by providing the receipt information to McDonald's Customer Care. |
| 267 | McDonald's has the sole discretion to determine points in your account and McDonald's has no liability for any delay or failure to correctly credit points to your account. | 347 | McDonald's has the sole discretion to determine if any points should be added to your account, and McDonald's has no liability for any delay or failure to correctly credit points to your account. |
| 269 | You can exchange your points for rewards for free products on the Rewards Menu (each a "reward"), which you can then use at participating restaurants. | 349 | You can exchange your points for rewards (each a "reward"), which you can then use at participating restaurants. |
| 350 | Available rewards may include discounts or free products, as listed on the rewards & deals page in the app (the "Rewards Menu"). | ||
| 271 | If you have enough points for a reward, the reward will be unlocked in the online services and be available for a points exchange. | 352 | If you have enough points for a reward, the reward will be unlocked in the online services and will be available for a points exchange. |
| 272 | Potential rewards for which you don't have enough points may be displayed but locked. | 353 | Potential rewards for which you don't have enough points may be displayed, but locked, on the Rewards Menu. |
| 274 | The reward will temporarily remain in your account until you redeem it for a product, and if you do not, it will be converted back to points. | 355 | The reward will temporarily remain in your account until you redeem it, and if you do not, it will be converted back to points. |
| 277 | When you redeem your reward for a product, you are obtaining that product directly from the participating restaurant, not from other Members of the McDonald's System. | 358 | When you redeem your reward for a product, you obtain that product directly from the participating restaurant, not from other Members of the McDonald's System. |
| 359 | Partner rewards. | ||
| 360 | You may be able to redeem points for goods, services, or discounts available from McDonald's third-party program partners (each a "program partner"). | ||
| 361 | McDonald's decides in its sole discretion whether you are eligible to redeem points with a program partner. | ||
| 362 | If you are eligible, you will see your available reward options through the online services. | ||
| 363 | If you redeem points for a program partner reward, that reward will also be governed by the program partner's terms and conditions. | ||
| 364 | McDonald's does not operate, and is not responsible for, any program partner's terms and conditions. | ||
| 365 | McDonald's and its program partners may review and investigate all redemption and use activity and take any action if they suspect abuse, terms violation, or fraud. | ||
| 366 | By redeeming points with a program partner, you direct McDonald's, where necessary, to share your information to track and process your redemption. | ||
| 367 | McDonald's and its program partners reserve the right to limit redemptions to accounts that are registered to the same individual. | ||
| 368 | Program partners are independent third parties, and their offering of rewards shall not be construed to create an agency, partnership, joint venture, or employer-employee relationship with McDonald's. | ||
| 369 | McDonald's does not control how program partners operate, fulfill requests/redemptions, or manage staff personnel. | ||
| 370 | If you experience any issues or problems with the goods or services from a program partner, you must resolve it directly with the program partner. | ||
| 371 | You acknowledge and agree that McDonald's only obligation regarding program partners' rewards is to send you the information you need to redeem the program partner's reward. | ||
| 372 | You acknowledge that McDonald's has no authority over the program partner's accounting for redemptions, posting timelines, or redemption availability, and McDonald's shall not be liable for any program partner's: (i) failure to credit your account for your redemption; (ii) change to the program partner's pricing or loyalty program offerings, rewards, or terms; (iii) bankruptcy or insolvency; or (iv) cessation of operations. | ||
| 373 | In addition to the language set forth in Section set forth in Section 9, above, you understand that any claim or dispute arising out of, or relating to, the redemption of points with a program partner or a program partner reward (including issues regarding your personal information) must be brought exclusively against the program partner. | ||
| 374 | You agree not to bring any claims against McDonald's for the actions or failures of a program partner. | ||
| 375 | McDonald's specifically disclaims all warranties, both express and implied, regarding goods or services provided by a program partner. | ||
| 280 | McDonald's has the sole discretion to offer, change and terminate the different ways to earn and redeem points, including for example, the points associated with bonus campaigns and accelerators. | 378 | McDonald's has the sole discretion to offer, change, and terminate the different ways to earn and redeem points, including for example, the points associated with bonus campaigns and accelerators. |
| 283 | McDonald's publishes eligible rewards in the online services and identifies how many points are required for each reward. | 381 | McDonald's publishes eligible rewards on the Rewards Menu in the online services and identifies how many points are required for each reward. |
| 285 | McDonald's makes no promise of the continued availability of any reward, even if it is displayed to you in the online services. | 383 | McDonald's makes no promise of the continued availability of any reward, even if it is displayed to you on the Rewards Menu or otherwise in the online services. |
| 286 | Rewards are available until supplies last at participating restaurants and may be modified, changed and discontinued at any time. | 384 | Rewards are available while supplies last, at participating restaurants, and may be modified, changed, and discontinued at any time. |
| 291 | Upon termination of your online services account for any reason (including, but not limited to, whether you choose to close your account or McDonald's terminates your account for a violation of these terms), all points that you have accumulated in MyMcDonald's Rewards will immediately expire. | 389 | Upon termination of your online services account for any reason (including, but not limited to, whether you choose to close your account or McDonald's terminates your account for a violation of these terms), all points that you have accumulated in MyMcDonald's Rewards will immediately be voided and expire. |
| 292 | By opting out of the MyMcDonald's Rewards program, all points and rewards you have earned until now will no longer be available. | 390 | By opting out of the MyMcDonald's Rewards program, you will immediately lose all points and rewards. |
| 294 | McDonald's has the discretion to invalidate or void points from your online services account, or to suspend or terminate your account (both now and in the future), if McDonald's believes you improperly obtained points, abused the program or otherwise violated these terms. | 392 | McDonald's has the discretion to invalidate or void points from your online services account, or to suspend or terminate your account (both now and in the future), if McDonald's believes you improperly obtained points, abused the program, otherwise violated these terms or any other terms applicable to or related to this program, or otherwise used or acted in a way that is inconsistent with these terms or the intent of the program. |
| 295 | In that event, you forfeit any points you have accumulated (including properly obtained points) and you forfeit your right to earn points in the future. | 393 | In such event, you immediately forfeit any points and rewards you have accumulated (including properly obtained points) and you forfeit your right to earn points and rewards in the future. |
| 297 | McDonald's determination is final. | 395 | All McDonald's determinations are final. |
| 301 | Points are not assignable or transferrable between online services accounts or otherwise, and points cannot be combined across accounts, regardless of who registered the account. | 399 | Points are not assignable or transferable between online services accounts or otherwise, and points cannot be combined across accounts, regardless of who registered the account. |
| 400 | Your MyMcDonald's Rewards account is not a gift card, stored value card, debit card, or credit card. | ||
| 304 | We are also constantly improving the program and we may have exciting new offers. | 403 | We are also constantly improving the program, and we may have exciting new offers. |
| 305 | McDonald's reserves the right, in its sole discretion, to cancel, change, modify or discontinue MyMcDonald's Rewards, in whole or in part, including any terms, rules, features, benefits, rewards, conditions of participation, points accruing or accumulation ratio, the points redemption policy, the points expiration policy, or any other aspect of the program at any time, and such changes may affect points and rewards already in your account. | 404 | McDonald's reserves the right, in its sole discretion, to cancel, change, modify, or discontinue MyMcDonald's Rewards, in whole or in part, including any terms, rules, features, benefits, rewards, conditions of participation, points accruing or accumulation ratio, the points redemption policy, the points expiration policy, or any other aspect of the program at any time, and such changes may affect points, their redemption value, and rewards already in your account. |
| 307 | McDonald's may make changes to any element of the program to correct for typographical, printing or other errors and you waive any rights relating to same. | 406 | McDonald's may make changes to any element of the program to correct for typographical, printing, or other errors and you waive any rights relating to same. |
| 309 | At all times, you are solely responsible for remaining knowledgeable about and in compliance with these terms. | 408 | Your continued use of the program after such changes constitutes your acceptance of the updated terms. |
| 409 | At all times, you are responsible for staying knowledgeable about and in compliance with these terms. | ||
| 314 | McDonald's Text Messaging Program Terms & Conditions (USA) Last Updated: October 20, 2023 Important: These text messaging program terms & conditions (USA) apply only if you have opted in to a text messaging program of McDonald's USA, LLC ("McDonald's") and may include both short message service (SMS) and multimedia message service (MMS) functionality. | 414 | McDonald's Text Messaging Program Terms & Conditions (USA) Important: These text messaging program terms & conditions (USA) apply only if you have opted in to a text messaging program of McDonald's USA, LLC ("McDonald's") and may include both short message service (SMS) and multimedia message service (MMS) functionality. |
| 321 | By subscribing to McDonald's text messaging program, you consent to receiving text marketing messages at the mobile number you provided using automated technology from or on behalf of McDonald's (and its agencies and services providers) via the short code provided within the campaign and understand that consent is not a condition of purchasing any property, goods, or services. | 421 | By subscribing to McDonald's text messaging program, you consent to receiving text marketing messages at the mobile number you provided using automated technology from or on behalf of McDonald's (and its agencies and services providers) via the short code provided within the campaign. |
| 422 | You also understand that consent to receive such text messages is not a condition of any property, goods or services, and purchases may be made without opting in to text messaging. | ||
| 340 | To stop receiving text messages from McDonald's text STOP to the McDonald's number you opted in to opt out of McDonald's text messaging program. | 441 | To stop receiving text messages from McDonald's reply STOP to the number from which you are receiving messages. |
| 346 | At any time during the campaign, you can text the following to us: HELP, or STOP,. | 447 | At any time during the campaign, you can text the following to us: HELP, or STOP. |
| 348 | Contact Us If you have additional questions or comments, please contact us, call us at (866) 970-0106, or email us at contact.privacy@us.mcd.com. | 449 | Contact Us If you have additional questions or comments, please contact us, call us at (888) 511-9903, or email us at contact.privacy@us.mcd.com. |
| 349 | McDonald's Delivery Program Terms (USA) Effective: October 20, 2023 In certain geographical areas, you can place a delivery order via the McDonald's mobile app ("delivery" or "delivery program"). | 450 | McDonald's Delivery Program Terms (USA) Effective: October 20, 2023 In certain geographical areas, you can place a delivery order via the McDonald's mobile app or website ("delivery" or "delivery program"). |
| 360 | The purpose of the delivery program is to provide customers with a convenient way to place an order for products through the McDonald's mobile app for delivery. | 461 | The purpose of the delivery program is to provide customers with a convenient way to place an order for products through the McDonald's mobile app or website for delivery. |
| 361 | To participate in the delivery program, you will need to enter your address, name, and phone number, and McDonald's will share the information you enter with the third-party delivery provider assigned to your order, and such information will be subject to McDonald's Privacy Statement and/or the third-party delivery provider's privacy policy, if applicable. | 462 | To participate in the delivery program, you will need to enter your address, name, and phone number, and McDonald's will share the information you enter with the third-party order integrator and delivery provider assigned to your order, and such information will be subject to McDonald's Privacy Statement and/or the third-party provider's privacy policy, if applicable. |
| 365 | Registering your payment method For payment cards that you register to use with the online services, McDonald's and the restaurants use third party payment services providers to securely store your payment card information and process your payments to restaurants and third-party delivery providers. | 466 | Registering your payment method For payment cards that you register to use with the online services, McDonald's and the restaurants use third-party payment services providers to securely store your payment card information and process your payments to restaurants and third-party delivery providers. |
| 373 | Third party delivery provider responsibilities McDonald's and the restaurants use third-party delivery providers for the delivery program. | 474 | You may be able to add funds to your Arch Card to spend at participating McDonald's restaurants using the Arch Card stored value feature. |
| 475 | If you use the stored value features of the Arch Card, additional terms and conditions may apply. | ||
| 476 | For example: there may be limits on the number of cards you can purchase, transaction value, or daily spend; there may be minimum and maximum stored value balance limits; and you may be unable to return, receive cash refunds, or to exchange the stored value balance for cash unless applicable law requires it. | ||
| 477 | You must use a supported payment method to add funds to your Arch Card, and you may enable recurring funds transfers if you authorize it. | ||
| 478 | For a complete description of the terms and conditions applicable to the Arch Card stored value feature, please review the McDonald's Arch Card Terms and Conditions. | ||
| 479 | Third-party delivery provider responsibilities McDonald's and the restaurants use third-party delivery providers for the delivery program. | ||
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