Old version
April 19, 2026 06:17 UTC
b3d7c67de3574f50b377f2d44c4915e7079fbca9ee7460e0f38a97ee5af24f40
CA-V-000744
New version
July 1, 2026 00:31 UTC
df9007de0116b44d59a962d403db6317e4d20f0524c8a751245d816e233a75d6
CA-V-004360
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Change Summary
Betterment updated its Privacy Policy on July 1, 2026 to remove two sentences about its optional account recommender tool and generative AI summarization feature, and replaced them with broader language addressing AI service providers and a new securities lending program. The revised terms add explicit disclosure that generative AI providers receive assurances personal information is not used for model training, introduce a new Fully Paid Securities Lending program through Apex Clearing where customer data is shared, and modify language about how support communications may be processed by third parties. The change also removes prior language about contacting Betterment Support and AI processing, replacing it with language about sharing personal information for promotional offers requiring offline fulfillment.
medium severity
4 Sentences added
2 Sentences removed
4 Sentences modified
300 Sentences before
302 Sentences after
Added
Removed
Modified
BeforeAfter
0Privacy Policy Last updated Feburary 27, 2026 Introduction Welcome to Betterment.0Privacy Policy Last updated June 30, 2026 Introduction Welcome to Betterment.
140If you elect to use Betterment’s optional account recommender tool, Betterment will use your personal information (including your self-reported income, investable assets, employment status, and tax filing status), as well as information about your Betterment accounts and any linked external accounts, to provide account-type recommendations.Removed
141After the recommendation has been provided, you can have the recommendation summarized using generative artificial intelligence (“AI”) technology supported through one or more third-party large language models (“LLMs”).Removed
152We have entered into agreements that require that these third parties keep this information confidential.150These service providers also include providers of generative artificial intelligence technologies (including large language models) , from which we receive assurances that your personal information is not used for the purpose of model training .
153We have entered into agreements that require that all these service providers keep this information confidential.
162Betterment Securities offers customers the ability to lend securities in their accounts through Apex Clearing Corporation’s (“Apex”) Fully Paid Securities Lending (FPSL) program.
163If you are eligible and choose to participate, Betterment will share your personal information and account information, including details of securities lending activities, contracts, and any other pertinent data necessary with Apex for the purpose of providing the FPSL services.
164This information is also set forth in the FPSL Program supplemental disclosures .
167If you contact Betterment Support (whether by email, web or in-app chat, or otherwise), information you provide may be collected and used by third-party service providers to Betterment or their service providers, which may process that information using generative artificial intelligence technology, including but not limited to large language models.169If you choose to participate in certain promotional offers or rewards that require offline fulfillment, we may share personal information reasonably necessary to fulfill those offers with third-party partners that help us provide those programs.
168Betterment has received assurances that your personal information will not be used to train any of these models.170Depending on the offer, this may include identifiers and contact information, including your mailing address.
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