| Before | After | ||
|---|---|---|---|
| 9 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Cloud hosting provider Provision of Atlassian support Categories of personal data Customer Personal Data, created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore If you've enabled Atlassian's Data Residency feature, certain (in-scope) data is hosted in your chosen region. | 9 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Cloud hosting provider Provision of Atlassian support Categories of personal data Customer Personal Data, created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore If you've enabled Atlassian's Data Residency feature, certain (in-scope) data is hosted in your chosen region. |
| 12 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Backup solutions provider for Amazon Simple Storage Service (S3) Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing EEA, UK, Australia, USA, and Singapore Security Measures Commvault Legal Databricks, Inc. | 12 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Backup solutions provider for Amazon Simple Storage Service (S3) Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing EEA, UK, Australia, USA, and Singapore Security Measures Commvault Legal Databricks, Inc. |
| 24 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Content delivery network provider Hosting provider for the Remote Model Context Protocol (MCP) Server Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing Customer traffic is processed globally at the data center closest to the end user. | 24 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Content delivery network provider Hosting provider for the Remote Model Context Protocol (MCP) Server Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing Customer traffic is processed globally at the data center closest to the end user. |
| 26 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Customer service, support, and cloud migration service provider Categories of personal data Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets Location of Processing Brazil, Mexico Security Measures Access only through Atlassian managed VPN, VDI, and MDM for computing devices Partner Hero Applicable Cloud Products Loom Nature and Purpose of Processing Customer service and technical support Categories of personal data Customer Personal Data created by customer shared during Loom support communications Location of Processing Philippines, Romania, South Africa Security Measures Data Security & Privacy at PartnerHero SoftServe, Inc. | 26 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Customer service, support, and cloud migration service provider Categories of personal data Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets Location of Processing Brazil, Mexico Security Measures Access only through Atlassian managed VPN, VDI, and MDM for computing devices Partner Hero Applicable Cloud Products Loom Nature and Purpose of Processing Customer service and technical support Categories of personal data Customer Personal Data created by customer shared during Loom support communications Location of Processing Philippines, Romania, South Africa Security Measures Data Security & Privacy at PartnerHero SoftServe, Inc. |
| 28 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Customer service Categories of personal data Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets Location of Processing Romania Security Measures Access only through Atlassian managed VPN, VDI, and MDM for computing devices Zendesk Applicable Cloud Products Loom Nature and Purpose of Processing Customer service and technical support Categories of personal data Customer Personal Data created by customer shared during Loom support communications Location of Processing USA Security Measures Zendesk Trust Center AI and Analytics Service Providers Amazon Web Services, Inc. | 28 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Customer service Categories of personal data Customer Personal Data created by customer if shared with Atlassian via attachments in support tickets Location of Processing Romania Security Measures Access only through Atlassian managed VPN, VDI, and MDM for computing devices Zendesk Applicable Cloud Products Loom Nature and Purpose of Processing Customer service and technical support Categories of personal data Customer Personal Data created by customer shared during Loom support communications Location of Processing USA Security Measures Zendesk Trust Center AI and Analytics Service Providers Amazon Web Services, Inc. |
| 29 | (AWS Bedrock) Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil Security Measures AWS Compliance Programs Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Provision of Atlassian support Maintenance of service, safety, and security Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Applicable Cloud Products Forge Nature and Purpose of Processing Generative AI services provider for intelligence developer features Categories of personal data End User Personal Data processed by Forge Apps Google Vertex AI Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan Security Measures Google Privacy Terms & Security Measures Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Provision of Atlassian support Maintenance of service, safety, and security Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Databricks, Inc. | 29 | (AWS Bedrock) Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil Security Measures AWS Compliance Programs Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Provision of Atlassian support Maintenance of service, safety, and security Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Applicable Cloud Products Forge Nature and Purpose of Processing Generative AI services provider for intelligence developer features Categories of personal data End User Personal Data processed by Forge Apps Google Vertex AI Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan Security Measures Google Privacy Terms & Security Measures Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Provision of Atlassian support Maintenance of service, safety, and security Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Databricks, Inc. |
| 30 | Applicable Cloud Products Atlas Atlassian Analytics Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Infrastructure provider for machine learning development, processing and training Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA Security Measures Security & Trust Center OpenAI, L.L.C. Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence, Loom AI, or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features For the provision of Atlassian support Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing USA Security Measures Security & Trust Twilio, Inc (Twilio-Segment) Applicable Cloud Products Loom Nature and Purpose of Processing Data analytics service Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA Security Measures Segment Trust Center Atlassian Government Cloud Sub-processors Sub-processor Location of Processing Amazon Web Services, Inc. | 30 | Applicable Cloud Products Atlas Atlassian Guard (Access/Guard family) Bitbucket Cloud (including Bitbucket Pipelines) Compass Confluence Cloud Data Lake Insights Jira Align Jira Cloud (including Jira Software and Jira Work Management) Jira Product Discovery Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations) Loom Opsgenie Rovo Statuspage Trello Nature and Purpose of Processing Infrastructure provider for machine learning development, processing and training Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA Security Measures Security & Trust Center OpenAI, L.L.C. Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence, Loom AI, or Rovo Nature and Purpose of Processing Generative AI services provider for intelligence product features For the provision of Atlassian support Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products, or shared with Atlassian during the provision of support Location of Processing USA Security Measures Security & Trust Twilio, Inc (Twilio-Segment) Applicable Cloud Products Loom Nature and Purpose of Processing Data analytics service Categories of personal data Customer Personal Data created by customer and stored in Applicable Cloud Products Location of Processing USA Security Measures Segment Trust Center Atlassian Government Cloud Sub-processors Sub-processor Location of Processing Amazon Web Services, Inc. |
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