Old version
May 13, 2026 00:25 UTC
c92bf5f11551351a81cbb573954e6e3079c234b35a1371ced04af6119614bd03
CA-V-002539
New version
May 14, 2026 00:25 UTC
e3f2876746c1b03fdd943290e9ade3aa0d4d4197ac3f4b483981ab3be908e8ca
CA-V-002574
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Change Summary
Ancestry revised its arbitration fee and cost-sharing provisions on May 14, 2026. Previously, both parties shared filing fees and arbitrator expenses equally, unless the arbitration was frivolous; now, if an arbitration is found non-frivolous, Ancestry will pay all JAMS fees. Additionally, Ancestry now pays all mediation fees unilaterally, whereas both parties previously shared them. The updated terms also remove language stating that if courts do not enforce multiple-claim procedures, arbitrations would proceed under AAA Mass Arbitration rules.
medium severity
0 Sentences added
1 Sentences removed
6 Sentences modified
213 Sentences before
212 Sentences after
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156You will be required to pay $250—or the amount otherwise required under the then-applicable JAMS rules—to initiate an arbitration against Ancestry.156You will be required to pay $250—or the amount otherwise required under the then-applicable JAMS rules—to initiate an arbitration against us.
157The parties shall evenly split all filing fees, and arbitrator and hearing expenses, unless the arbitrator finds the arbitration to be frivolous, in which case you shall be solely responsible for all filing fees and arbitrator and hearing expenses.157If the arbitrator finds the arbitration to be non-frivolous, Ancestry will pay all other fees invoiced by JAMS, including filing fees and arbitrator and hearing expenses.
158In all cases, the parties shall be responsible for their own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise. 10.1.4 Multiple Claims If 25 or more individuals initiate notices of dispute with Ancestry raising similar claims, as described in section 10.1.2 above, and if counsel for the individuals initiating those notices of dispute bringing the claims is the same or coordinated for these individuals, to the extent any such claims proceed in arbitration, all such claims shall not proceed before JAMS under the JAMS rules and shall instead proceed before the American Arbitration Association (“AAA”) as set forth below.158You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise. 10.1.4 Multiple Claims If 25 or more individuals initiate notices of dispute with Ancestry raising similar claims, as described in section 10.1.2 above, and if counsel for the individuals initiating those notices of dispute bringing the claims is the same or coordinated for these individuals, to the extent any such claims proceed in arbitration, all such claims shall not proceed before JAMS under the JAMS rules and shall instead proceed before the American Arbitration Association (“AAA”) as set forth below.
172Ancestry and counsel for the individuals shall evenly share and pay the mediation fee.172Ancestry shall pay the mediation fee.
179A court of competent jurisdiction shall have authority to enforce this section 10.1.4 and, if necessary, to enjoin the mass filing of arbitration demands against Ancestry to the extent either party fails to comply with the procedures set forth in this section 10.1.4. Otherwise, the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, the Terms or the Privacy Statement, including but not limited to any claim that all or any part of the Terms or Privacy Statement is void or voidable, whether a claim is subject to arbitration, or the question of waiver by litigation conduct.179A court of competent jurisdiction shall have authority to enforce this section 10.1.4 and, if necessary, to enjoin the mass filing of arbitration demands against Ancestry to the extent either party fails to comply with the procedures set forth in this section 10.1.4. Otherwise, the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, the Terms or the Privacy Statement, including but not limited to any claim that all or any part of the Terms or Privacy Statement is void or voidable, whether a claim is subject to arbitration, or the question of waiver by litigation conduct. 10.1.5 No Class Actions This provision shall be referred to as the “Class Action Waiver.” The parties each agree that each party may only resolve disputes with the other on an individual basis and may not bring a claim as a plaintiff or a class member in a class, or representative action.
180In the event a court of competent jurisdiction does not enforce the Multiple Claims procedures in this section 10.1.4, in whole or in part, the parties agree that the arbitrations described in this section shall still proceed at AAA under its Mass Arbitration Supplementary Rules, and subject to section 10.1.6 below. 10.1.5 No Class Actions This provision shall be referred to as the “Class Action Waiver.” The parties each agree that each party may only resolve disputes with the other on an individual basis and may not bring a claim as a plaintiff or a class member in a class, or representative action.Removed
212AI Assistant Terms, privacy, & more Support Center About Us Ancestry Blog Gift Memberships Site Map Swag Shop Careers United States - English © 1997-2026 Ancestry Privacy Terms and Conditions CCPA Notice at Collection Do Not Sell or Share My Personal Information Consumer Health Privacy Corporate Information Patent Accessibility211AI Assistant Terms, privacy, & more Support Center About Us Ancestry Blog Gift Memberships Site Map Swag Shop Careers United States - English © 1997-2026 Ancestry Updated Privacy Updated Terms and Conditions CCPA Notice at Collection Do Not Sell or Share My Personal Information Consumer Health Privacy Corporate Information Patent Accessibility
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