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| 0 | Ancestry Privacy Statement Skip Ancestry main menu Main Menu Home Trees Search Explore Memories DNA Subscribe Cart 0 Sign In Home Memories Loading Loading Support Center Ancestry Academy Community Hire an expert Site Status English Legal privacystatement Ancestry Privacy Statement Ancestry Privacy Statement Language English Česky Dansk Deutsch Eesti Español Français Hrvatski Íslenska Italiano Latviešu Lietuvių Magyar Malti Nederlands Norsk Polskie Português Português (Brasil) Română Shqip Slovenčina Slovensko Suomi Svenska Türkçe Ελληνικά Български Հայերեն ქართული 한국어 Effective: 21 August 2024 Summary of Changes This summary is intended to help you better understand recent changes to Ancestry’s Privacy Statement and how the changes may impact you. | 0 | Ancestry Privacy Statement Skip Ancestry main menu Main Menu Home Trees Search Explore Memories DNA Subscribe Cart 0 Sign In Home Memories Loading Loading Support Center Ancestry Academy Community Hire an expert Site Status English Legal privacystatement Ancestry Privacy Statement Ancestry Privacy Statement Language English Česky Dansk Deutsch Eesti Español Français Hrvatski Íslenska Italiano Latviešu Lietuvių Magyar Malti Nederlands Norsk Polskie Português Português (Brasil) Română Shqip Slovenčina Slovensko Suomi Svenska Türkçe Ελληνικά Български Հայերեն ქართული 한국어 Effective: 12 May 2026 Summary of Changes This summary is intended to help you better understand recent changes to Ancestry’s Privacy Statement and how the changes may impact you. |
| 2 | The most recent changes: We updated references to renamed features. | 2 | In our most recent update: We clarified permitted and prohibited uses of the Services, as well as user rights and obligations. |
| 3 | We clarified that anything you enter into an interactive tool within our Services is Your Content. | 3 | We updated language about current product and feature offerings, including the option to group similar faces in your photo gallery with your express consent. |
| 4 | We updated our Renewal and Cancellation Terms to reflect new trial and subscription offerings. | 4 | We included references to SMS messaging to support future opt-in communications. |
| 5 | We added language to clarify the terms regarding your use of the Services. | — | Removed |
| 16 | This Privacy Statement covers the Ancestry websites, services, and mobile apps that link to this Privacy Statement, including Ancestry ® ; AncestryDNA ® ; Fold3 ® ; Newspapers.com ™; Archives ® ; We Remember ® ; Forces War Records ™; and Find a Grave ® . | 15 | This Privacy Statement covers the Ancestry websites, services, and mobile apps that link to this Privacy Statement. |
| 17 | Within this Privacy Statement, we refer to these websites, services, and mobile apps as “Ancestry”. | 16 | This includes Ancestry and AncestryDNA , as well as our “Related Brands” ( Fold3 ; Newspapers.com ; Archives ; We Remember ; Forces War Records ; and Find a Grave ). |
| 17 | Within this Privacy Statement, we refer to all of these websites, services, and mobile apps collectively as “Ancestry.” Other services or websites managed by us that do not link to this Privacy Statement are governed by their own separate privacy statements. | ||
| 22 | For information on Personal Information processed by Ancestry relating to non-Ancestry users please click here . | ||
| 46 | Account Creation and Your Use of the Services When you create an Ancestry account, we will collect, process, and share your Personal Information (including your Genetic Information if you have taken an AncestryDNA test or uploaded your DNA Data) as described in this Privacy Statement. 3. | 47 | Account Creation and Your Use of the Services When you create an Ancestry account, we will collect, process, and share your Personal Information (including your Genetic Information if you have taken an AncestryDNA test) as described in this Privacy Statement. 3. |
| 48 | The types of Personal Information we receive and collect from you depend on how you use the Services, and these categories of information are described below. | 49 | The types of Personal Information we receive and collect from you depend on how you use the Services, and these categories of information are described below or in additional notices we provide at the time of collection. |
| 50 | Information Category Description Account Information Your name (required); An email address (required); A password that you create (required); Certain Ancestry brands support third-party sign-in services such as Facebook, Google, and Apple. | 51 | Information Category Description Account Information Your name (required); An email address or username (required); A password that you create (required); Certain Ancestry brands support third-party sign-in services such as Facebook, Google, and Apple. |
| 51 | These services may provide to Ancestry Personal Information such as your name, email address, and profile photo; and You may provide a phone number so we can (i) notify you of AncestryDNA test result status; (ii) assist you when you contact Ancestry Member Services (“ Member Services ”), and/or (iii) allow you to enable multi-factor authentication. | 52 | These services may provide to Ancestry Personal Information such as your name, email address, and profile photo; and You may provide a phone number so we can (i) notify you of AncestryDNA test result status; (ii) assist you when you contact Ancestry Member Services (“Member Services”), (iii) allow you to enable multi-factor authentication; and/or (iv) send you SMS messages if you have expressly opted in. |
| 52 | A phone number may be required for DNA test kit deliveries. | 53 | Order and Payment Information Payment and billing information, such as your credit card number, your billing and shipping address(es), and phone number (if required for delivery) when you sign up for a free trial or make a purchase, such as an Ancestry subscription or an AncestryDNA test kit. |
| 53 | Credit Card/Payment Information Payment and billing information, such as your credit card number and your billing and shipping address(es), when you sign up for a free trial or make a purchase, such as an Ancestry subscription or an AncestryDNA test kit. | 54 | AncestryDNA Registration Information When you register an AncestryDNA test kit, we collect: The registration code associated with your AncestryDNA test kit (if applicable); Your assigned sex at birth; and Your birthdate. |
| 54 | AncestryDNA Registration Information When you register an AncestryDNA test kit or upload your DNA Data, we collect: The registration code associated with your AncestryDNA test kit (if applicable); Your assigned sex at birth; and Your birthdate. | — | Removed |
| 58 | Your Content We collect information from content you voluntarily contribute to the Services, including (i) family trees; (ii) family memories such as photos, audio/video recordings, and stories; (iii) record annotations, comments, messages, and input to interactive tools; and (iv) feedback provided to Ancestry. | 58 | Your Content We collect information from content you voluntarily contribute to the Services, including Your Content as defined in our Terms and Conditions . |
| 60 | Any file containing your DNA Data uploaded from another DNA testing service is also DNA Data under this Privacy Statement. | — | Removed |
| 73 | Some of this information may be considered “Consumer Health Data” under applicable laws; for more details, see our Consumer Health Data Privacy Policy . | ||
| 77 | We also collect your information when you communicate with Member Services and support teams for our other Services, including through audio and written communications (such as recordings of calls with Member Services, transcripts of live agent chat and emails with Member Services, or information voluntarily shared when participating in consumer insights research). | 77 | We also collect your information when you communicate with Member Services and support teams for our other Services, including through audio and written communications (such as recordings of calls with Member Services, transcripts of live agent chat, interactions with our AI-powered support or research assistants, and emails with Member Services), or information voluntarily shared when participating in consumer insights research. |
| 83 | Other sensitive information may be inferred by the content you voluntarily contribute to the Services. | 83 | Other sensitive information may be inferred by the content you voluntarily contribute to the Services. 4. |
| 84 | For information on Personal Information processed by Ancestry relating to non-Ancestry users please click here . 4. | — | Removed |
| 104 | This includes: Authenticating your access to the Services and improving Ancestry information security; Processing your payments; Building new and improving existing Services, including the service we provide through Member Services; Classifying, creating image models of, and indexing Your Content (which may include Personal Information) to organize your media, keep our platform safe, and identify your ancestors, places of interest, and other memories; Combining Your Content with data in Ancestry’s databases to provide insights to help users build their family trees; Issuing surveys and questionnaires for use in the Services, as well as facilitating product development and research initiatives; Conducting scientific, statistical, and historical research; Detecting and protecting against error, fraud, or other criminal or malicious activity; and Enforcing our Terms and Conditions . | 103 | This includes: Authenticating your access to the Services and improving Ancestry information security; Processing your payments; Building new and improving existing Services, including the service we provide through Member Services; Classifying, creating image models of, and indexing Your Content (which may include Personal Information) to organize your media, keep our platform safe, and identify your ancestors, places of interest, and other memories; With your consent, to help you organize your photos, we may create an abstract numerical representation of images to group similar faces within your gallery. |
| 105 | Communications We use your Personal Information to communicate with you about the Services, such as when we: Respond to your inquiries to Member Services; Alert you to potential genetic relatives identified by DNA matching, or through our family history services (for example, “Ancestry Hints ® ” about potential ancestors in our database, or updates to your DNA test results, including your ancestral regions and ancestral journeys); Alert you to records or “hints” in our database pertaining to people in your family tree or to whom you may be related; Inform you of changes to Services or new Services; Ask you to participate in Ancestry media productions, advertisements, consumer insights research, or testimonials; and Provide you with information or request action in response to technical, security, and other operational issues. | 104 | Ancestry does not retain or store these representations, which may constitute biometric information in certain jurisdictions. |
| 105 | Combining Your Content with data in Ancestry’s databases to provide insights to help users build their family trees; Issuing surveys and questionnaires for use in the Services, as well as facilitating product development and research initiatives; Conducting scientific, statistical, and historical research; Monitoring business performance, supporting strategic planning and informing management decisions; Detecting and protecting against error, fraud, or other criminal or malicious activity; and Enforcing our Terms and Conditions . | ||
| 106 | Communications We use your Personal Information to communicate with you about the Services, such as when we: Respond to your inquiries to Member Services; Alert you to “hints” in Ancestry’s databases (such as records or potential ancestors in your family tree), potential genetic relatives identified by DNA matching, and updates to your DNA test results (including your ancestral regions and ancestral journeys); Inform you of changes to Services or new Services; Ask you to participate in Ancestry media productions, advertisements, consumer insights research, or testimonials; and Provide you with information or request action in response to technical, security, and other operational issues. | ||
| 109 | For marketing that you may have consented to receive by email or SMS, you can control how we market to you by using the unsubscribe link in any marketing email you receive, by changing your communication settings , or by following the instructions in marketing communications you receive. | 110 | For marketing that you may have consented to receive by email or SMS, you can control how we market to you by using the unsubscribe link in any marketing email you receive, replying STOP to text messages, by changing your communication settings , or by following the instructions in marketing communications you receive. |
| 110 | Controls for Ancestry’s related brands are available through their settings and are listed here . | 111 | SMS marketing is also subject to our SMS Terms . |
| 112 | We do not share text messaging originator opt-in data or consent with any third parties or affiliates. | ||
| 113 | Controls for Ancestry’s Related Brands are available through their settings and are listed here . | ||
| 114 | Ancestry does not share your individual Personal Information (including your Genetic Information) with third parties except as described in this Privacy Statement or with your additional consent. | 117 | Ancestry shares your Personal Information (including your Genetic Information) with third parties only as detailed in the table below or with your specific consent. |
| 115 | We do not voluntarily share your information with law enforcement. | — | Removed |
| 116 | We also will not share your Genetic Information with insurance companies, employers, or third-party marketers without your express consent. | — | Removed |
| 117 | Ancestry’s U.S.-specific disclosures can be found here . | — | Removed |
| 118 | The circumstances described below explain when sharing occurs. | — | Removed |
| 120 | We transfer your Personal and Genetic Information between Ancestry’s Ireland-based company and Ancestry’s U.S.-based companies. | 119 | We transfer your Personal Information (including your Genetic Information) between Ancestry’s Ireland-based company and Ancestry’s U.S.-based companies. |
| 130 | Subject to your privacy choices described above, DNA matches include both users who have taken an AncestryDNA test and users who have uploaded DNA Data. | — | Removed |
| 135 | These companies and the Personal Information they may have access to include our: Laboratory partners (such as your Biological Samples); AncestryDNA test kit shipping providers (such as name, shipping address, and phone number); Payment processors (such as Payment Information); Cloud services infrastructure providers (Ancestry’s web and mobile services are cloud-based services; all your data resides with our cloud service vendors); Vendors that assist us in marketing analytics and consumer research, fraud prevention, and security (such as email address); Communications infrastructure providers (such as name and email address); and Vendors that help us provide and improve our Member Services functions, including phone support, chat, or survey tools (such as Account Information, name, and/or email address). | 133 | These companies and the Personal Information they may have access to include our: Laboratory partners (such as your Biological Samples); AncestryDNA test kit shipping providers (such as name, shipping address, and phone number); Payment processors (such as Payment Information); Cloud services infrastructure providers (Ancestry’s web and mobile services are cloud-based services; all your data resides with our cloud service vendors); Vendors that assist us in marketing analytics and consumer research, fraud prevention, and security (such as email address); Communications infrastructure providers (such as name, email address, and phone number); and Vendors that help us provide and improve our Member Services functions, including phone support, chat, or survey tools (such as Account Information, name, and/or email address). |
| 145 | Law Enforcement Ancestry does not voluntarily provide data of any kind to governmental or judicial bodies or to law enforcement agencies. | 143 | Law Enforcement Ancestry does not voluntarily provide access to user data to governmental or judicial bodies or to law enforcement agencies. |
| 146 | To provide our users with the greatest protection under the law, we require all government agencies seeking access to Ancestry customers’ data to follow a valid legal process. | 144 | To provide our users with the greatest protection under the law, we require all government agencies seeking access to Ancestry customers’ data to follow a valid legal process as detailed in Ancestry’s Guide for Law Enforcement . |
| 147 | We do not allow law enforcement to use the Services to investigate crimes or to identify human remains. | 145 | We do not allow law enforcement or anyone working on their behalf to use the Services to investigate crimes or to identify human remains. |
| 150 | Other Legal or Regulatory Process We may share your Personal Information if we believe it is reasonably necessary to: Comply with valid legal processes (e.g., subpoenas, warrants); Enforce or apply our Terms and Conditions ; Protect the security or integrity of the Services; or Protect the rights, property, or safety of Ancestry, our employees, or users. | 148 | Other Legal or Regulatory Process We may share your Personal Information if we believe it is reasonably necessary to: Comply with applicable laws; Comply with valid legal processes (e.g., subpoenas, warrants); Enforce or apply our Terms and Conditions ; Protect the security or integrity of the Services; or Protect the rights, property, or safety of Ancestry, our employees, or users. |
| 155 | Such disclosure will never include Personal Information, and we will not re-identify it. 8. | 153 | Such disclosure will never include Personal Information, and we will not re-identify it. |
| 154 | Legacy Accounts and Named Beneficiaries To help preserve your family history, you can designate a “Legacy Contact” in your Account Settings to receive access to your account if you can’t use it anymore. | ||
| 155 | If a transfer request is made, we will verify the Legacy Contact’s identity and require proof of the qualifying event (such as a death certificate) before granting access. | ||
| 156 | Upon verification, we will share your account access and Personal Information with your designated contact. | ||
| 157 | They will then assume ownership of the account. 8. | ||
| 183 | You can manage privacy settings for our related brands here . | 185 | You can manage privacy settings for our Related Brands here . |
| 203 | Related Brands Some of our related brands ( Fold3 , Forces War Records , Newspapers.com ™, Archives , We Remember , and Find a Grave ) have their own account logins and will retain the Personal Information you provide while creating your account and your profile as needed to provide you with continuous and updated Services until such time as you ask us to delete it. | 205 | Related Brands Some of our Related Brands have their own account logins and will retain the Personal Information you provide while creating your account and your profile as needed to provide you with continuous and updated Services until such time as you ask us to delete it. |
| 219 | Related Brands To delete information from our related brands ( Fold3 , Forces War Records , Newspapers.com ™, Archives , We Remember , and Find a Grave ), you can contact us at the related brand and request that your Personal Information be deleted from that service. | 221 | Related Brands To delete information from our Related Brands, you can contact us at the Related Brand and request that your Personal Information be deleted from that service. |
| 249 | Email Postal Address For Users Located in the United States privacy@ancestry.com Ancestry.com Operations, L.P. Attn: Privacy Office 153 Townsend Street, Suite 800 San Francisco, CA 94107 U.S. State Privacy Requests usprivacyrequests@ancestry.com N/A Authorized Agent Support thirdpartyauthorizationrequests@ancestry.com N/A Customers Outside the United States If you reside outside the United States, Ancestry Ireland Unlimited Company is your data controller. | 251 | Email Postal Address For Users Located in the United States privacy@ancestry.com Ancestry.com Operations, L.P. Attn: Privacy Office 42 Future Way, Suite 400 Draper, UT 84020 U.S. State Privacy Requests usprivacyrequests@ancestry.com N/A Authorized Agent Support thirdpartyauthorizationrequests@ancestry.com N/A Customers Outside the United States Users outside the United States may contact the Irish Data Protection Commission or your local data protection supervisory authority (EU/EEA residents), the Information Commissioner’s Office (UK residents) or your local Data Protection Authority (Others). |
| 250 | Users outside of the United States may contact the Irish Data Protection Commission, or your local Data Protection Authority. | — | Removed |
| 257 | This U.S. Statement covers all Ancestry websites, services, and mobile apps that link to this U.S. Statement, including Ancestry, AncestryDNA , Fold3 , Forces War Records , Newspapers.com ™, Archives , We Remember , and Find a Grave . | 258 | This U.S. Statement covers all Ancestry websites, services, and mobile apps that link to this U.S. Statement, including Ancestry, AncestryDNA , Fold3 , Forces War Records , Newspapers.com , Archives , We Remember , and Find a Grave . |
| 259 | Please see our Consumer Health Data Privacy Policy for additional information about “Consumer Health Data” as defined under certain state consumer health privacy laws. 16.1 Categories of Personal Information Ancestry collects the following categories of Personal Information: Identifiers , such as name, username, postal address, unique personal identifier, online identifier, IP address, your mobile device identifier, email address, account name, driver’s license; Personal information described in Section 1798.80(e) of the California Civil Code not covered by an existing category , such as physical characteristics or descriptions; Characteristics of protected classifications under applicable state or federal law , such as self-reported assigned sex at birth and birthdate. | 260 | Please see our Consumer Health Data Privacy Policy for additional information about “Consumer Health Data” as defined under certain state consumer health privacy laws. 16.1 Categories of Personal Information Ancestry collects the following categories of Personal Information: Identifiers , such as name, username, postal address, unique personal identifier, online identifier, IP address, your mobile device identifier, email address, account name, driver’s license (only if necessary to verify your identity when contacting Member Services to make an access or deletion request); Personal information described in Section 1798.80(e) of the California Civil Code not covered by an existing category , such as physical characteristics or descriptions; Characteristics of protected classifications under applicable state or federal law , such as self-reported assigned sex at birth and birthdate (if you register an AncestryDNA kit). |
| 260 | This also includes Your Content (as defined in our Terms and Conditions ) you choose to disclose with us that is considered a legally protected class under applicable state or federal law; Commercial information , such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; Internet usage information , such as your browsing history, search history, and information regarding your interaction with our sites and advertisements; Geolocation data , such as location of your device or computer and any metadata associated with digital photographs uploaded to Find a Grave, including the location, date, and time the photo was taken; Sensory data , such as audio, electronic, and visual information (e.g., audio or video recordings you upload, recordings of calls with Ancestry Member Services or information you voluntarily disclose when doing consumer insights research with us); Inferences derived from Personal Information, such as to suggest familial relationships and to create consumer profiles for the purposes of research, product development and marketing; and Sensitive Personal Information , such as driver’s license, account login information, racial or ethnic origin, and genetic data, depending on how you use the Services. | 261 | This also includes Your Content (as defined in our Terms and Conditions ) you choose to disclose with us that is considered a legally protected class under applicable state or federal law; Commercial information , such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; Internet and other usage information , such as your browsing history, search history, and information regarding your interaction with our sites and advertisements; Geolocation data , such as location of your device or computer and any metadata associated with digital photographs uploaded to Find a Grave, including the location, date, and time the photo was taken; Audio, electronic, visual, and similar information , such as images, audio or video recordings you upload, recordings of calls with Ancestry Member Services or information you voluntarily disclose when doing consumer insights research with us); Inferences derived from Personal Information; and Sensitive Personal Information , such as driver’s license (only if necessary to verify your identity when contacting Member Services to make an access or deletion request), account login information, racial or ethnic origin, and genetic data, depending on how you use the Services. |
| 261 | We do not use or disclose Sensitive Personal Information to infer characteristics about you, other than those inferences that are an inherent part of the Services, such as your ancestral regions, traits, and ancestral journeys. | 262 | We do not use Sensitive Personal Information to infer characteristics about you, other than those inferences that are an inherent part of the Services, such as your ancestral regions, traits, and ancestral journeys. |
| 262 | Some categories of information are collected only if you use certain of our Services. 16.2 Business Purposes Ancestry uses the categories of Personal Information described in Section 16.1 for the following business purposes: Providing, personalizing, improving, updating, and expanding Ancestry’s Services; Communicating to you about the Services; Helping to ensure security and integrity of the Services; and Marketing new products and offers from us or our business partners based on your interests. 16.3 Categories of Sources of Personal Information Ancestry collects the categories of Personal Information described in Section 16.1 from the following categories of sources: You, our user/visitor—this source of Personal Information depends on your use of the Services, including when you submit Your Content (as defined in our Terms and Conditions ); The Ancestry Companies (defined in Section 7 ); Public records; Historical records; and Third parties. 16.4 Disclosure of Personal Information for Business Purposes Ancestry discloses with the following categories of third parties the correlating categories of Personal Information for a business purpose: Categories of Third Parties The Categories of Personal Information We Disclose Other Ancestry Users (if you disclosed your Personal Information on Ancestry) Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; and Characteristics of protected classes under applicable state or federal law. | 263 | We may disclose Sensitive Personal Information between the Ancestry Companies (e.g. between Ancestry and AncestryDNA) or if you have agreed to our Informed Consent to Research . |
| 263 | Ancestry Companies Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; Characteristics of protected classes under applicable state or federal law; Commercial information; DNA Data (only between Ancestry and AncestryDNA); Internet usage information; Geolocation data; Sensory data; and Inferences. | 264 | Some categories of information are collected only if you use certain of our Services. 16.2 Business Purposes Ancestry uses the categories of Personal Information described in Section 16.1 for the following business purposes: Providing, personalizing, improving, updating, and expanding Ancestry’s Services; Communicating to you about the Services; Providing measurement, analytics, and other business services, including creation of consumer profiles for the purposes of research, product development, and marketing; Helping to ensure security and integrity of the Services; and Marketing new products and offers from us or our business partners based on your interests. 16.3 Categories of Sources of Personal Information Ancestry collects the categories of Personal Information described in Section 16.1 from the following categories of sources: You, our user/visitor—this source of Personal Information depends on your use of the Services, including when you submit Your Content (as defined in our Terms and Conditions ); The Ancestry Companies (defined in Section 7 ); Public records; Historical records; and Third parties. 16.4 Disclosure of Personal Information for Business Purposes Ancestry discloses with the following categories of third parties the correlating categories of Personal Information for a business purpose: Categories of Third Parties The Categories of Personal Information We Disclose Other Ancestry Users (if you disclosed your Personal Information on Ancestry) Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; and Characteristics of protected classes under applicable state or federal law. |
| 264 | Service Providers Identifiers and categories of personal information described in Section 1798.80(e) of the California Civil Code such as email address and unique personal identifiers generated by Ancestry (tube code); Biological Samples; Characteristics of protected classes under applicable state or federal law (self-reported sex assigned at birth, birthdate) are disclosed to our partner laboratories; Commercial information; Internet usage information; Geolocation data; Sensory data; and Inferences. | 265 | Ancestry Companies Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; Characteristics of protected classes under applicable state or federal law; Commercial information; Internet and other usage information; Geolocation data; Audio, electronic, visual, and similar information; Inferences; and Sensitive Personal Information (DNA Data, only between Ancestry and AncestryDNA). |
| 265 | Research Partners Refer to the Informed Consent to Research for information on what is disclosed to research partners, which includes: Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; Characteristics of protected classes under applicable state or federal law; Commercial information; De-identified DNA Data; Internet usage information; Sensory data; and Inferences. | 266 | Service Providers Identifiers and categories of personal information described in Section 1798.80(e) of the California Civil Code such as email address and unique personal identifiers generated by Ancestry (tube code); Characteristics of protected classes under applicable state or federal law (self-reported sex assigned at birth, birthdate) are disclosed to our partner laboratories; Commercial information; Internet and other usage information; Geolocation data; Audio, electronic, visual, and similar information; and Inferences. |
| 267 | Research Partners If you agree to our Informed Consent to Research , certain information is disclosed to research partners, including: Identifiers; Categories of personal information described in Section 1798.80(e) of the California Civil Code; Characteristics of protected classes under applicable state or federal law; Commercial information; Internet and other usage information; Audio, electronic, visual, and similar information; Inferences; and Sensitive Personal Information. | ||
| 268 | For information on what data has been disclosed, see our bi-annual Transparency Report . 16.5 Disclosure and Advertising Preferences Ancestry shares with the following categories of third parties the correlating categories of Personal Information for targeted advertising: Categories of Third Parties The Categories of Personal Information We Disclose Marketing and Advertising Partners Identifiers; Commercial information; Internet usage information; Inferences. | 270 | For information on what data has been disclosed, see our Transparency Report . 16.5 Disclosure of Personal Information for Targeted Advertising Subject to your preferences, Ancestry shares some Personal Information with third parties for targeted advertising: Categories of Third Parties Categories of Personal Information We Disclose Marketing and Advertising Partners Identifiers; Commercial information; Internet usage information; Inferences. 16.6 Exercising Your Rights 16.6.1 Right to Know. |
| 269 | We use cookies and similar tracking technologies to disclose information with our service providers and third-party partners for a variety of reasons, including to measure, target, and serve advertisements as further described in this Privacy Statement. | 271 | You may have the right to request access to your Personal Information. |
| 272 | This includes the right to request the categories of Personal Information we have collected about you, the categories of sources of Personal Information, the business purpose for collecting, disclosing, or sharing Personal Information, the categories of third parties with whom we disclose or share categories of Personal Information, and the specific pieces of Personal Information we have collected about you. | ||
| 273 | To submit your request to know for Ancestry online, follow these step-by-step instructions on how to download your account data. | ||
| 274 | This report will not include a copy of your DNA Data or family trees. | ||
| 275 | If you want a copy of your family trees, follow these step-by-step instructions . | ||
| 276 | If you want a copy of your DNA Data, follow these step-by-step instructions . | ||
| 277 | Please note that if you download your DNA Data, you do so at your own risk. | ||
| 278 | To submit your request to know for our Related Brands, contact us at the Related Brand. | ||
| 279 | Some Services may also have an online request form accessible from the account settings menu (contact information and link to online request form, if available, are here ). | ||
| 280 | To email your request to know, email us at usprivacyrequests@ancestry.com . | ||
| 281 | You may be required to provide a copy of your government-issued ID, which will be used solely to verify your identity and address. | ||
| 282 | If you are an “Authorized Agent” and are submitting a request to know on behalf of one of our users, see Section 16.6.3 . 16.6.2 Right to Delete. | ||
| 283 | You may have the right to request that we delete your Personal Information. | ||
| 284 | To delete your Personal Information, you must delete your account and, once an account deletion request is completed, this process is irreversible. | ||
| 285 | Your information (including family trees, records, photos, and DNA Data) will be permanently deleted. | ||
| 286 | To submit your request for deletion from Ancestry online, follow these step-by-step instructions on how to delete your account. | ||
| 287 | To submit your request for deletion from our Related Brands, contact us at the Related Brand. | ||
| 288 | Some Services may also have an online request form accessible from the account settings menu (contact information and link to online request form, if available, are here ). | ||
| 289 | To email your request to delete, email us at usprivacyrequests@ancestry.com . | ||
| 290 | You may be required to provide a copy of your government-issued ID, which will be used solely to verify your identity and address. | ||
| 291 | If you are an “Authorized Agent” and are submitting a request to delete on behalf of one of our users, see Section 16.6.3 . 16.6.3 Authorized Agents. | ||
| 292 | In applicable jurisdictions, U.S. residents can use authorized agents to make requests on your behalf. | ||
| 293 | Even if you choose to use an authorized agent for a request, you may still need to work directly with us to provide: Signed permission allowing the authorized agent to act on your behalf. | ||
| 294 | Verification of your identity (e.g., a copy of your government-issued ID, which will be used solely to verify your identity and address). | ||
| 295 | If you are an authorized agent, email us at thirdpartyauthorizationrequests@ancestry.com . | ||
| 296 | Opt-Out Preference Signals. | ||
| 297 | We recognize valid opt-out preference signals (such as the Global Privacy Control) as a valid request from an authorized agent to opt out of targeted advertising and sale/sharing. | ||
| 298 | The verification requirements above (such as signed permission or ID) do not apply to these automated signals. 16.6.4 Right to Appeal. | ||
| 299 | Depending on where you live, if your request to know or delete your data is denied, you may have the right to appeal. | ||
| 300 | You can do so by contacting us at usprivacyrequests@ancestry.com and following the instructions provided to you when the denial was made. 16.6.5 Right to Correct. | ||
| 301 | You have the right to correct inaccurate Personal Information that we maintain about you. | ||
| 302 | You can do so by visiting Account Settings or contacting us at usprivacyrequests@ancestry.com . 16.6.6 Right to Opt Out of Sharing and Selling. | ||
| 303 | We use cookies and similar tracking technologies and integrations with third party marketing and advertising partners to measure, target, and serve advertisements as further described in this Privacy Statement. | ||
| 271 | Ancestry does not sell or share your Personal Information for other purposes. | 305 | Other than in the context of targeting advertising (cross context behavioral advertising), as described in California Civil Code Section 1798.140(ah), Ancestry does not share your Personal Information and does not sell Personal Information. |
| 272 | You can learn more about our practices and the controls we provide you or opt out of certain types of such sharing by visiting our Cookie Policy . | 306 | Further, Ancestry does not sell or share your Genetic Information to or with third-party marketers, insurance companies, or employers, and we will not use your Genetic Information for marketing or personalized advertising without your explicit consent. |
| 273 | To change your preferences around targeted advertising, please visit our Do Not Sell or Share my Personal Information/Opt Out of Targeted Advertising page or the “ Do Not Sell or Share My Personal Information ” link in the footer of some of our sites. | 307 | You can learn more about our practices or opt out of certain types of such sharing by visiting our Cookie Policy . |
| 308 | To opt out of the processing of your Personal Information for targeted advertising, please visit our Do Not Sell or Share my Personal Information/Opt Out of Targeted Advertising page. | ||
| 309 | This page is also linked in the footer of some of our sites. | ||
| 283 | If you opt out of targeted advertising via the GPC or the opt-out preference on the Do Not Sell or Share my Personal Information/Opt Out of Targeted Advertising page, we may still deliver advertising to you that is not tailored based on your Personal Information. | 319 | If you opt out of targeted advertising via the GPC or the opt-out preference on the Do Not Sell or Share my Personal Information/Opt Out of Targeted Advertising page, we may still deliver advertising to you that is not tailored based on your Personal Information. 16.6.7 Non-discrimination. |
| 284 | Ancestry does not sell or share your Genetic Information with third-party marketers, insurance companies, or employers, and we will not use your Genetic Information for marketing or personalized advertising without your explicit consent. 16.6 Exercising Your Rights 16.6.1 Right to Know. | 320 | We will not discriminate against you for exercising any of your rights under applicable U.S. privacy regulations. 16.7 Sensitive Personal Information. |
| 285 | You may have the right to request that we disclose what Personal Information we collect, use, disclose, or share. | — | Removed |
| 286 | This includes the right to request the categories of Personal Information we have collected about you, the categories of sources of Personal Information, the business purpose for collecting, disclosing, or sharing Personal Information, the categories of third parties with whom we disclose or share categories of Personal Information, and the specific pieces of Personal Information we have collected about you. | — | Removed |
| 287 | If you are submitting a request to know on your own behalf, you can make your request online or by email. | — | Removed |
| 288 | To submit your request to know for Ancestry online, follow these step-by-step instructions on how to download your account data. | — | Removed |
| 289 | This report will not include a copy of your DNA Data or family trees. | — | Removed |
| 290 | If you want a copy of your family trees, follow these step-by-step instructions . | — | Removed |
| 291 | If you want a copy of your DNA Data, follow these step-by-step instructions . | — | Removed |
| 292 | Please note that if you download your DNA Data, you do so at your own risk. | — | Removed |
| 293 | To submit your request to know for our related brands ( Fold3 , Forces War Records , Newspapers.com ™, Archives , We Remember , and Find a Grave ), contact us at the related brand. | — | Removed |
| 294 | Some Services may also have an online request form accessible from the account settings menu (contact information and link to online request form, if available, are here ). | — | Removed |
| 295 | To email your request to know, email us at usprivacyrequests @ancestry.com . | — | Removed |
| 296 | We are required to verify your identity before providing you with a copy of your data; you may be required to provide a copy of your government-issued ID, which will be used solely to verify your identity and address. | — | Removed |
| 297 | If you are an “Authorized Agent” and are submitting a request to know on behalf of one of our users, see Section 16.6.3 . 16.6.2 Right to Delete. | — | Removed |
| 298 | You may have the right to request that we delete your Personal Information. | — | Removed |
| 299 | You may submit a request to delete your own information either online or by email. | — | Removed |
| 300 | To delete your Personal Information, you must delete your account and, once an account deletion request is completed, this process is irreversible. | — | Removed |
| 301 | Your information (including family trees, records, photos, and DNA Data) will be permanently deleted. | — | Removed |
| 302 | To submit your request for deletion from Ancestry online, follow these step-by-step instructions on how to delete your account. | — | Removed |
| 303 | To submit your request for deletion from our related brands ( Fold3 , Forces War Records , Newspapers.com ™, Archives , We Remember , and Find a Grave ), contact us at the related brand. | — | Removed |
| 304 | Some Services may also have an online request form accessible from the account settings menu (contact information and link to online request form, if available, are here ). | — | Removed |
| 305 | To email your request to delete, email us at usprivacyrequests @ancestry.com . | — | Removed |
| 306 | We are required to verify your identity before we delete your data; you may be required to provide a copy of your government-issued ID, which will be used solely to verify your identity and address. | — | Removed |
| 307 | If you are an “Authorized Agent” and are submitting a request to delete on behalf of one of our users, see Section 16.6.3 . 16.6.3 Authorized Agents. | — | Removed |
| 308 | In applicable jurisdictions, U.S. residents can use authorized agents to make requests to know and requests for deletion. | — | Removed |
| 309 | Even if you choose to use an authorized agent for a request, you may still need to work directly with us to provide: Signed permission allowing the authorized agent to act on your behalf. | — | Removed |
| 310 | Verification of your identity (e.g., a copy of your government-issued ID, which will be used solely to verify your identity and address). | — | Removed |
| 311 | For requests to know, the report will be delivered to you via your Ancestry account. | — | Removed |
| 312 | The report does not include a copy of your DNA Data or family trees. | — | Removed |
| 313 | If you want to download your family trees or DNA Data, see Section 16.6.1 . | — | Removed |
| 314 | If you are an authorized agent, email us at thirdpartyauthorizationrequests@ancestry.com . 16.6.4 Right to Appeal. | — | Removed |
| 315 | Depending on where you live, if your request to know or delete your data is denied, you may have the right to appeal. | — | Removed |
| 316 | You can do so by contacting us at usprivacyrequests@ancestry.com . | — | Removed |
| 317 | Please incorporate the phrase “request for appeal” in the subject line and clearly state the specific reasons for your appeal. | — | Removed |
| 318 | Your request will then be reviewed, and you will be informed of our decision. 16.6.5 Right to Correct. | — | Removed |
| 319 | You have the right to correct inaccurate Personal Information that we maintain about you. | — | Removed |
| 320 | You can do so by visiting Account Settings or contacting us at usprivacyrequests@ancestry.com . 16.7 Selling. | — | Removed |
| 321 | To opt out of targeted advertising, please see Section 16.5 . 16.8 Sensitive Personal Information. | — | Removed |
| 323 | We may also process this sensitive personal information as needed to help ensure people’s physical safety and as required by applicable law. 16.9 Non-discrimination. | 322 | We may also process this sensitive personal information as needed to help ensure people’s physical safety and as required by applicable law. 16.8 California’s Shine the Light Law. |
| 324 | We will not discriminate against you for exercising any of your rights under applicable U.S. privacy regulations. 16.10 California’s Shine the Light Law. | — | Removed |
| 327 | Under Section 1798.83, Ancestry currently does not share any Personal Information with third parties for their own direct marketing purposes. 16.11 Annual Reporting. | 325 | Under Section 1798.83, Ancestry currently does not share any Personal Information with third parties for their own direct marketing purposes. 16.9 Annual Reporting. |
| 328 | Click here to see our annual, global Right to Know/Subject Access and Right to Delete requests. 16.12 Contact Us. If you have questions about our U.S.-related privacy policies or practices, please contact us at usprivacyrequests @ancestry.com . 16.13 Actions for Relief. | 326 | Click here to see our annual, global requests received from users. 16.10 Contact Us. If you have questions about our U.S.-related privacy policies or practices, please contact us at usprivacyrequests @ancestry.com . 16.11 Actions for Relief. |
| 329 | Various federal, state, and local laws may protect your Personal Information. | — | Removed |
| 337 | Virginia residents who wish to allege a violation of Va. Code Ann. §59.1-593 through §59.1-602 of 2023 (relative to genetic data privacy) may file a complaint with the Virginia Attorney General . | 334 | Virginia residents who wish to allege a violation of Va. Code Ann. §59.1-593 through §59.1-602 of 2023 (relative to genetic data privacy) may file a complaint with the Virginia Attorney General . 17. |
| 338 | Residents of other states who believe that their Personal information was used improperly may file a complaint with their attorney general or applicable regulatory body. 17. | — | Removed |
| 345 | Brazilian Resident Additional Privacy Statement This section addresses the rights and obligations established by Law 13.709/2018 – Brazilian General Data Protection Regulations (" LGPD ") that apply when: The operation of Personal Information processing occurs in Brazil; You offer products and services in Brazil; or Personal Information is collected in Brazil. | 341 | Brazilian Resident Additional Privacy Statement If you are a resident of Brazil or your Personal Information is collected in Brazil, in addition to the rights provided in Section 8 , the following rights and protections apply to you under the Brazilian General Data Protection Law (LGPD): Information of entities with which the controller has shared data. |
| 346 | The law grants users certain rights, as described in Section 8 . | — | Removed |
| 347 | In addition to the rights provided in Section 8 , the LGPD provides other rights: Information of entities with which the controller has shared data. | — | Removed |
| 349 | Due to the principles of adequacy and necessity, you may request that Ancestry anonymize, block or delete unnecessary, unreasonable, or unlawfully processed Personal Information; Revocation of Consent. | 343 | Due to the principles of adequacy and necessity, you may request that Ancestry anonymize, block or delete unnecessary, unreasonable, or unlawfully processed Personal Information; Revocation of consent. |
| 350 | You may request the revocation of the Consent given to Ancestry to process Personal Information at any time; and Opposition to Treatment if Improper. | 344 | You may request the revocation of the consent given to Ancestry to process Personal Information at any time; and Opposition to Processing if Improper. |
| 353 | AI Assistant Terms, privacy, & more Support Center About Us Ancestry Blog Gift Memberships Site Map Swag Shop Careers United States - English © 1997-2026 Ancestry Privacy Terms and Conditions CCPA Notice at Collection Do Not Sell or Share My Personal Information Consumer Health Privacy Corporate Information Patent Accessibility | 347 | AI Assistant Terms, privacy, & more Support Center About Us Ancestry Blog Gift Memberships Site Map Swag Shop Careers United States - English © 1997-2026 Ancestry Updated Privacy Updated Terms and Conditions CCPA Notice at Collection Do Not Sell or Share My Personal Information Consumer Health Privacy Corporate Information Patent Accessibility |
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