Old version
March 23, 2026 06:06 UTC
be863c02dd341ceefbb481ae19e75d132ba37ad264b47f9c54852f31b6a0bcae
CA-V-000262
New version
April 19, 2026 06:10 UTC
4851ad5bc2887091dff5a5fdc05b1c8baf2f5ae01a36da01d5f8c2bc3e1ced68
CA-V-000707
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Change Summary
On April 19, 2026, 23andMe updated their Privacy Statement to clarify that it applies to '23andMe Research Institute' rather than just '23andMe,' and added a notice that users who choose Telehealth Services have a separate Medical Record Privacy Notice governing their medical information. A minor formatting correction was also made to the mailing address. These changes mean that if you use 23andMe's telehealth features, there is now an additional privacy document you should be aware of that covers how your medical records are handled.
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March 23, 2026 06:06 UTC
April 19, 2026 06:10 UTC
f1Skip to main contentf1Skip to main content
n2Our Servicen2ServicesShop by service
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8Membership fueled by discovery, sharpened by time. Provides 100s of genetic insi
 >ghts and action tools.
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n11Our Servicen27ServicesShop by service
12Privacy28Ancestry ServiceThe most comprehensive ancestry breakdown on the market.
13Security2923andMe
30Premium™Membership fueled by discovery, sharpened by time. Provides 100s of gene
 >tic insights and action tools.
31Shop by interest
32Ancestry
33Heart Health
34Alzheimer's Disease
35Diabetes
36Cancer
37Mental Health
38Compare our services
39Education
40Total Health
41Trust Center
14Sign in42Sign in
15Register kit43Register kit
16Help44Help
18Full Privacy Statement46Full Privacy Statement
19What you should know about privacy at 23andMe47What you should know about privacy at 23andMe
20At 23andMe, Privacy is in our DNA.48At 23andMe, Privacy is in our DNA.
n21This Privacy Statement applies to all websites owned and operated by 23andMe, inn49This Privacy Statement applies to all websites owned and operated by 23andMe Res
>cluding www.23andme.com, and any other websites, pages, features, or content we >earch Institute, including www.23andme.com, and any other websites, pages, featu
>own or operate, and to your use of the 23andMe mobile app and any related Servic>res, or content we own or operate, and to your use of the 23andMe mobile app and
>es.> any related Services. Should you choose to receive Telehealth Services coordina
 >ted through 23andMe, with clinical services provided through licensed healthcare
 > providers, there is a separate Medical Record Privacy Notice that describes how
 > your medical information is used, disclosed, and maintained.
22To keep things simple, we use the same terms here as in our Terms of Service. We50To keep things simple, we use the same terms here as in our Terms of Service. We
>’ll let you know in this Privacy Statement if we have a new or different definit>’ll let you know in this Privacy Statement if we have a new or different definit
>ion for a term. You should read our entire Privacy Statement, but if you only ha>ion for a term. You should read our entire Privacy Statement, but if you only ha
>ve a few minutes you can take a look at this privacy summary.>ve a few minutes you can take a look at this privacy summary.
23Once you submit your sample...51Once you submit your sample...
24Here are the privacy choices you have along the way52Here are the privacy choices you have along the way
67If you have questions about this Privacy Statement, or have a complaint or inqui95If you have questions about this Privacy Statement, or have a complaint or inqui
>ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us>ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us
> at 1.800.239.5230, or send a letter to:> at 1.800.239.5230, or send a letter to:
68Privacy Administrator96Privacy Administrator
6923andMe Research Institute9723andMe Research Institute
n702555 Park Blvdn982555 Park Blvd,
71Palo Alto, CA 9430699Palo Alto, CA 94306
72Next Page: Information we collect100Next Page: Information we collect
73Last Updated: October 17, 2025.101Last Updated: October 17, 2025.
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94Legal128Legal
nn129Important Test Info
95Terms of Service130Terms of Service
96Privacy Statement131Privacy Statement
97Data Protection132Data Protection
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nn135Individual Data Consent
99Biobanking Consent136Biobanking Consent
100Cookie Policy137Cookie Policy
n101Cookie Settingsn138Cookie Choices
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