| March 23, 2026 06:06 UTC | April 19, 2026 06:10 UTC | ||||
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| f | 1 | Skip to main content | f | 1 | Skip to main content |
| n | 2 | Our Service | n | 2 | ServicesShop by service |
| 3 | Privacy | 3 | Ancestry Service | ||
| 4 | Security | 4 | The most comprehensive ancestry breakdown on the market. | ||
| 5 | Learn more about Ancestry Service | ||||
| 6 | 23andMe | ||||
| 7 | Premium™ | ||||
| 8 | Membership fueled by discovery, sharpened by time. Provides 100s of genetic insi | ||||
| > | ghts and action tools. | ||||
| 9 | Learn more about 23andMe | ||||
| 10 | Premium™ | ||||
| 11 | Compare our services | ||||
| 12 | Shop by interest | ||||
| 13 | Ancestry | ||||
| 14 | Heart Health | ||||
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| 20 | Trust Center | ||||
| 5 | Sign in | 21 | Sign in | ||
| 6 | Register kit | 22 | Register kit | ||
| 7 | Help | 23 | Help | ||
| 8 | Join | 24 | Join | ||
| 9 | Open MenuClose Menu | 25 | Open MenuClose Menu | ||
| 10 | Join | 26 | Join | ||
| n | 11 | Our Service | n | 27 | ServicesShop by service |
| 12 | Privacy | 28 | Ancestry ServiceThe most comprehensive ancestry breakdown on the market. | ||
| 13 | Security | 29 | 23andMe | ||
| 30 | Premium™Membership fueled by discovery, sharpened by time. Provides 100s of gene | ||||
| > | tic insights and action tools. | ||||
| 31 | Shop by interest | ||||
| 32 | Ancestry | ||||
| 33 | Heart Health | ||||
| 34 | Alzheimer's Disease | ||||
| 35 | Diabetes | ||||
| 36 | Cancer | ||||
| 37 | Mental Health | ||||
| 38 | Compare our services | ||||
| 39 | Education | ||||
| 40 | Total Health | ||||
| 41 | Trust Center | ||||
| 14 | Sign in | 42 | Sign in | ||
| 15 | Register kit | 43 | Register kit | ||
| 16 | Help | 44 | Help | ||
| 18 | Full Privacy Statement | 46 | Full Privacy Statement | ||
| 19 | What you should know about privacy at 23andMe | 47 | What you should know about privacy at 23andMe | ||
| 20 | At 23andMe, Privacy is in our DNA. | 48 | At 23andMe, Privacy is in our DNA. | ||
| n | 21 | This Privacy Statement applies to all websites owned and operated by 23andMe, in | n | 49 | This Privacy Statement applies to all websites owned and operated by 23andMe Res |
| > | cluding www.23andme.com, and any other websites, pages, features, or content we | > | earch Institute, including www.23andme.com, and any other websites, pages, featu | ||
| > | own or operate, and to your use of the 23andMe mobile app and any related Servic | > | res, or content we own or operate, and to your use of the 23andMe mobile app and | ||
| > | es. | > | any related Services. Should you choose to receive Telehealth Services coordina | ||
| > | ted through 23andMe, with clinical services provided through licensed healthcare | ||||
| > | providers, there is a separate Medical Record Privacy Notice that describes how | ||||
| > | your medical information is used, disclosed, and maintained. | ||||
| 22 | To keep things simple, we use the same terms here as in our Terms of Service. We | 50 | To keep things simple, we use the same terms here as in our Terms of Service. We | ||
| > | ’ll let you know in this Privacy Statement if we have a new or different definit | > | ’ll let you know in this Privacy Statement if we have a new or different definit | ||
| > | ion for a term. You should read our entire Privacy Statement, but if you only ha | > | ion for a term. You should read our entire Privacy Statement, but if you only ha | ||
| > | ve a few minutes you can take a look at this privacy summary. | > | ve a few minutes you can take a look at this privacy summary. | ||
| 23 | Once you submit your sample... | 51 | Once you submit your sample... | ||
| 24 | Here are the privacy choices you have along the way | 52 | Here are the privacy choices you have along the way | ||
| 67 | If you have questions about this Privacy Statement, or have a complaint or inqui | 95 | If you have questions about this Privacy Statement, or have a complaint or inqui | ||
| > | ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us | > | ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us | ||
| > | at 1.800.239.5230, or send a letter to: | > | at 1.800.239.5230, or send a letter to: | ||
| 68 | Privacy Administrator | 96 | Privacy Administrator | ||
| 69 | 23andMe Research Institute | 97 | 23andMe Research Institute | ||
| n | 70 | 2555 Park Blvd | n | 98 | 2555 Park Blvd, |
| 71 | Palo Alto, CA 94306 | 99 | Palo Alto, CA 94306 | ||
| 72 | Next Page: Information we collect | 100 | Next Page: Information we collect | ||
| 73 | Last Updated: October 17, 2025. | 101 | Last Updated: October 17, 2025. | ||
| 75 | Footer | 103 | Footer | ||
| 76 | Services | 104 | Services | ||
| 77 | Ancestry Service | 105 | Ancestry Service | ||
| n | n | 106 | 23andMe+plus Premium | ||
| 107 | Gifts | ||||
| 108 | Merchandise | ||||
| 78 | Company | 109 | Company | ||
| n | n | 110 | Media Center | ||
| 79 | Blog | 111 | Blog | ||
| 80 | Careers | 112 | Careers | ||
| n | 81 | Reporter Inquiries | n | 113 | Refer a Friend |
| 82 | Return & Refund Policy | 114 | Return & Refund Policy | ||
| 83 | Customer Care | 115 | Customer Care | ||
| n | n | 116 | FSA/HSA Eligibility | ||
| 84 | Site Map | 117 | Site Map | ||
| 85 | Learn | 118 | Learn | ||
| 86 | About Us | 119 | About Us | ||
| 87 | How it Works | 120 | How it Works | ||
| 88 | Science | 121 | Science | ||
| n | 89 | Privacy | n | 122 | Trust Center |
| 90 | Security | ||||
| 91 | Research | 123 | Research | ||
| 92 | Stories | 124 | Stories | ||
| n | 93 | Business Development | n | 125 | Surname Discovery |
| 126 | Genetics Learning Hub | ||||
| 127 | DNA & Personalized Healthcare | ||||
| 94 | Legal | 128 | Legal | ||
| n | n | 129 | Important Test Info | ||
| 95 | Terms of Service | 130 | Terms of Service | ||
| 96 | Privacy Statement | 131 | Privacy Statement | ||
| 97 | Data Protection | 132 | Data Protection | ||
| n | n | 133 | Family Considerations | ||
| 98 | Research Consent | 134 | Research Consent | ||
| n | n | 135 | Individual Data Consent | ||
| 99 | Biobanking Consent | 136 | Biobanking Consent | ||
| 100 | Cookie Policy | 137 | Cookie Policy | ||
| n | 101 | Cookie Settings | n | 138 | Cookie Choices |
| 139 | Patent Information | ||||
| 102 | Report a Security Issue | 140 | Report a Security Issue | ||
| n | n | 141 | Consumer Health Data Privacy Policy | ||
| 142 | Partner With Us | ||||
| 143 | Healthcare Professionals | ||||
| 144 | Scientists | ||||
| 145 | Business Development | ||||
| 146 | Enterprise Partnerships | ||||
| 103 | Download App | 147 | Download App | ||
| t | 104 | International | Change | t | 148 | United States | Change |
| 105 | Change location | 149 | Change location | ||
| 106 | Connect | 150 | Connect | ||
| 107 | © 2026 23andMe Research Institute All rights reserved. | 151 | © 2026 23andMe Research Institute All rights reserved. | ||
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