Teachable revised the email address to which creators and students should submit refund requests. The previous terms directed refund requests to tax@teachable.com; the updated terms direct them to support@teachable.com. This changes the operational contact point for refund processing.
The updated terms direct refund requests to a different Teachable support email address. Users requesting refunds should send submissions to support@teachable.com instead of tax@teachable.com. This does not change the refund request process itself, only the contact point for submission.
→ Update any saved refund request contact information from tax@teachable.com to support@teachable.com
Email address for refund submissions changed from tax@teachable.com to support@teachable.com
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This is a contact routing change with no material governance, contractual, or compliance implications. The operational procedure for refund requests remains unchanged; only the destination email address is updated. No regulatory exposure or vendor obligation …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004811.
Teachable removed the word 'Newsletter' from their website navigation links in the footer section of their Terms of Use on …
Teachable added 'Content Takedown' as a new link in the footer navigation of their Terms of Use on June 2, …
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