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Affected users
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Monday.com updated its Privacy Policy effective June 28, 2026, making three substantive changes to how users can exercise data protection rights and lodge complaints. The policy now clarifies that regulatory complaint rights (such as lodging complaints with supervisory authorities) apply under 'some regulatory frameworks' rather than only to GDPR-protected individuals. The updated terms add a new mechanism allowing users to submit complaints directly to Monday.com if they believe their data processing violates applicable law or if they wish to challenge how a data subject rights request was handled. The policy also commits Monday.com to acknowledge, investigate, and respond to complaints within applicable regulatory timeframes.
1 new obligation
Consumers: If you submit a complaint about how Monday.com handles your data, the company will confirm it received your complaint and will respond within the timeframe required by applicable data protection law.
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Generated by a model from the captured document; not read by a person
The updated policy establishes a direct complaint mechanism for users who believe Monday.com's data processing violates applicable data protection law or who wish to challenge how a data subject rights request was handled. The policy now commits Monday.com to acknowledge receipt of complaints and respond within applicable regulatory timeframes. Users can submit complaints to support@monday.com or the Data Protection Officer at dpo@monday.com.
What you can do
→ If you believe Monday.com's data processing violates applicable data protection law, submit a complaint to support@monday.com or dpo@monday.com
→ If your data subject rights request was not handled properly, you can now submit a complaint directly to Monday.com using the same contact channels
Key Clauses Affected
Generated by a model from the captured document; not read by a person
Direct complaint mechanism
Users can now submit complaints directly to Monday.com if they believe data processing violates applicable law or if a data subject rights request was not handled properly.
Regulatory response commitment
Monday.com commits to acknowledge, investigate, and respond to complaints within applicable regulatory timeframes.
Full clause-by-clause analysis available with Insight.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
2026-10-11 · Feed summary edited · summary regenerated by summarize_events
Previous text Adds direct complaint submission process for data protection violations and establishes response timeframe commitment.
2026-10-11 · Impact summary edited · summary regenerated by summarize_events
Previous text The updated policy establishes a direct complaint submission mechanism for users who believe Monday.com's personal data processing violates applicable data protection law. Previously, the policy stated that GDPR-protected individuals could lodge complaints with supervisory authorities; the revised language broadens this to acknowledge that users may have rights under various regulatory frameworks, including GDPR. The updated terms now explicitly authorize users to submit complaints directly to Monday.com regarding either data protection violations or how the company handled a data subject rights request, with a commitment to acknowledge receipt and respond within applicable regulatory timeframes. You can submit a complaint to support@monday.com or the Data Protection Officer at dpo@monday.com.
2026-10-11 · Summary edited · summary regenerated by summarize_events
Previous text Monday.com updated its Privacy Policy on June 29, 2026, clarifying complaint and appeal procedures for data subject rights violations. The revised language broadens the complaint submission process, allowing users to lodge complaints directly with Monday.com if they believe their personal data processing violates applicable data protection law, in addition to complaints to supervisory authorities. The updated terms also establish a specific acknowledgment and response timeline, stating that Monday.com will acknowledge receipt of complaints and respond within applicable regulatory timeframes.
2026-10-07 · Change line edited · change line rewritten to the 2026-10-07 template: no detection date, no sentence counts
Previous text Monday.com updated their Monday.com Privacy Policy on June 29, 2026. Change detected: 2 sentence(s) added, 4 sentence(s) modified. Document contained 148 sentences after update.
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Institutional Analysis
Generated by a model from the captured document; not read by a person
Assessment
Monday.com has expanded its complaint handling procedures to include a direct internal complaint mechanism alongside existing regulatory complaint rights. The policy now explicitly commits to acknowledging and responding to complaints within applicable regulatory timeframes, which …
🔒Full institutional analysis
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-003338.
Monday.com's privacy policy now explicitly describes its use of AI-assisted technologies in processing customer communications and data. The updated language …
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