CA-C-002646
Epic Games — Epic Games Terms of Service
Entity
Date detected
June 4, 2026
Effective date
June 4, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
+1 sentence added · 2 sentences modified
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Event Summary

Epic Games updated its Terms of Service on June 4, 2026 with two minor changes. The document title formatting was adjusted, and the contact email address for the National Arbitration and Mediation (NAM) was changed from a generic email format to commercial@namadr.com. This change affects how users file arbitration demands, as they now have an updated contact address for the NAM dispute resolution process.

LOW

Consumer Impact

The updated Terms of Service provides a corrected contact email address for filing arbitration demands with NAM. The new email is commercial@namadr.com. This is a procedural update that ensures users seeking to initiate dispute resolution through arbitration have the accurate contact information for the mediator. No change to arbitration rights, procedures, or obligations has been made; this is a contact information correction.

Governance Analysis

The updated terms provide the correct contact information for users who wish to file arbitration demands. This ensures users can access the dispute resolution process specified in the agreement without encountering an outdated email address.

Key Clauses Affected

Arbitration dispute filing instructions

Contact email for NAM updated to commercial@namadr.com for accuracy.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
dad7923c8e752bacd0dcdea13904b694772c9bbda37097c52961c62ecbea9483
May 29, 2026 04:59 UTC
✓ Verified
Current Version
15003dfdf0ed458817d10880cd8b524686a5ba6c6cc78a3ba2e4211ec6c46fb8
June 4, 2026 00:13 UTC
✓ Verified
Change Detected
June 4, 2026 00:13 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.epicgames.com/site/en-US/tos
Citation Record
Entity: Epic Games
Document: Epic Games Terms of Service
Record ID: CA-C-002646
Captured: 2026-06-04 00:13:06 UTC
URL: https://conductatlas.com/change/2026-06-04-epic-games-epic-games-terms-of-service-2646/
Accessed: July 21, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is a minor contact information update with no material impact on compliance obligations, regulatory exposure, or risk profile. The arbitration framework remains unchanged; only the NAM contact address has been corrected. No action is required unless internal documentation or customer-facing materials reference the old email address.

Full institutional analysis

Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002646.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Epic Games Terms of Service
Entity
Epic Games
Captured
June 4, 2026
Source URL
https://www.epicgames.com/site/en-US/tos
Other changes to Epic Games Terms of Service
Previous change May 29, 2026
Epic Games updated the contact email address for filing arbitration demands with NAM (National Arbitration and Mediation) from commercial@namadr.com to …
Low Neutral
View full version history →
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