Gusto updated contact email addresses in their Terms of Service on April 24, 2026. The arbitration opt-out email changed from a generic address to legal-opt-outs@gusto.com, and general support inquiries now route to support@gusto.com instead of a previous contact address. These are administrative updates that do not materially change rights or obligations.
This change updates only the email addresses where customers should send arbitration opt-out forms and general inquiries. The substantive arbitration terms, opt-out rights, and support mechanisms remain unchanged. If you need to opt out of arbitration, use the new address legal-opt-outs@gusto.com instead.
If you need to opt out of mandatory arbitration or contact Gusto with questions about your account, you must use the updated email addresses to ensure your request reaches the correct department.
Email address for submitting arbitration opt-out forms changed to legal-opt-outs@gusto.com
Support inquiries now directed to support@gusto.com
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Gusto updated contact email routing in its Terms of Service. The arbitration opt-out address changed to legal-opt-outs@gusto.com and general support inquiries now route to support@gusto.com. This is an administrative change with no impact on substantive terms, legal obligations, or regulatory exposure. No vendor review or contract amendment appears necessary.
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