CA-C-000218
Cash App — Cash App Privacy Policy
Entity
Date detected
April 2, 2026
Effective date
April 2, 2026
Severity
Medium
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What Changed

Cash App updated its privacy policy on April 2, 2026, by removing a reference to the 'Cash App Terms of Service (accounts created prior to June 24, 2021)' from its navigation or linked documents list. This legacy terms link, which applied to older accounts, no longer appears in the updated document. This matters to users who created their Cash App accounts before June 24, 2021, as the specific terms governing their accounts may now be harder to locate or may no longer be formally referenced.

Why It Matters

Users who opened Cash App accounts before June 24, 2021, may no longer easily find the specific terms that govern their accounts, reducing transparency. If those legacy terms contained different rights or protections, their removal from the policy could disadvantage older account holders.

Consumer Impact

Cash App removed the reference to the 'Cash App Terms of Service (accounts created prior to June 24, 2021)' from its policy document, meaning users who created accounts before that date may no longer easily find the specific terms that govern their accounts. This could reduce transparency for older account holders who relied on that document link to understand their rights and obligations. You can contact Cash App support directly to request the applicable terms for your account if it was created before June 24, 2021.

Institutional Analysis (Compliance & legal intelligence)

Assessment

Cash App removed a reference to legacy Terms of Service applicable to accounts created before June 24, 2021 from its privacy policy navigation on April 2, 2026. This touches transparency obligations under consumer financial protection frameworks and potentially state-level consumer protection laws. Compliance teams should confirm whether the underlying legacy terms document still exists and is accessible, and verify that removing this reference does not constitute a material change that requires user notification under applicable law or existing contractual obligations.

Regulatory Exposure

1. FTC Act Section 5 (15 U.S.C. § 45): Removing access to legacy terms without notice could constitute a deceptive or unfair practice if affected consumers can no longer locate the terms governing their accounts.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000218.

Evidence Verification

✓ Verified
Previous Version
071936a698b1887d2fb3f974ef83c8120f1ce4fa58c8e0db98f058a548ea51b6
March 25, 2026 06:02 UTC
✓ Verified
Current Version
74ae25fa2b773b5f5c992175fd6ed1b403743a2c6dc915028ada4b270d776ba1
April 2, 2026 06:02 UTC
✓ Verified
Change Detected
April 2, 2026 06:02 UTC
✓ Verified
Source Document
https://cash.app/legal/us/en-us/privacy
How to Cite
ConductAtlas Policy Archive
Entity: Cash App | Document: Cash App Privacy Policy | Record: CA-C-000218
Captured: 2026-04-02 06:02:17 UTC
URL: https://conductatlas.com/change/2026-04-02-cash-app-cash-app-privacy-policy-218/
Accessed: April 4, 2026

Full Changes

1 sentences modified
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Document Context

Document
Cash App Privacy Policy
Entity
Cash App
Captured
April 2, 2026
Source URL
https://cash.app/legal/us/en-us/privacy
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