Zelle · Zelle Privacy Policy

COPPA Compliance — Minors Under 13 Exclusion

Low severity
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Why it matters

This is a legally required disclosure under COPPA and is generally standard, but it places the compliance burden on Zelle to ensure it does not inadvertently collect data from minors through cookie-based tracking.

Consumer impact

Visitors to zelle.com have their browsing history, IP address, and unique online identifiers collected and shared with third-party advertising networks for cross-context behavioral advertising, meaning targeted ads may follow you across the internet based on your Zelle website visits. Fraud reports submitted through the website are shared with recipient banks or credit unions, and that data may be retained for up to five years. You can opt out of behavioral advertising by clicking the Cookie Preference Center in the site footer or by enabling Global Privacy Control (GPC) in a supported browser.

Applicable agencies

  • FTC
    The FTC is the primary COPPA enforcement authority and has brought major enforcement actions against websites using tracking technologies accessible to children under 13.
    File a complaint →

Provision details

Document information
Document
Zelle Privacy Policy
Entity
Zelle
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001767
Document ID
CA-D-00374
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1f0cbb1f26634c642f8630734bc79f0aca7732341f541b87e359389fca5ef2c5
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Zelle | Document: Zelle Privacy Policy | Record: CA-P-001767
Captured: 2026-04-01 14:32:58 UTC | SHA-256: 1f0cbb1f26634c64…
URL: https://conductatlas.com/platform/zelle/zelle-privacy-policy/coppa-compliance-minors-under-13-exclusion/
Accessed: April 4, 2026
Classification
Severity
Low
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