YouTube · YouTube Terms of Service

Limitation of Liability and $500 Damages Cap

High severity
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What it is

Even if YouTube causes you significant harm, the most you can recover in damages is either $500 or the amount YouTube paid you in the past year — whichever is higher.

Consumer impact (what this means for users)

This provision effectively limits YouTube's financial accountability to consumers to a nominal $500 for the vast majority of users, regardless of the actual harm suffered, including from wrongful account termination, content loss, or data corruption.

Cross-platform context

See how other platforms handle Limitation of Liability and $500 Damages Cap and similar clauses.

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Why it matters (compliance & risk perspective)

For most users who have not earned revenue from YouTube, the maximum compensation for any harm caused by the platform — including data loss, wrongful account termination, or service failure — is capped at just $500.

View original clause language
EXCEPT AS REQUIRED BY APPLICABLE LAW, YOUTUBE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE RESPONSIBLE FOR ANY LOSS OF PROFITS, REVENUES, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS; LOSS OR CORRUPTION OF DATA; INDIRECT OR CONSEQUENTIAL LOSS; PUNITIVE DAMAGES... YOUTUBE AND ITS AFFILIATES' TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF: (A) THE AMOUNT OF REVENUE THAT YOUTUBE HAS PAID TO YOU FROM YOUR USE OF THE SERVICE IN THE 12 MONTHS BEFORE THE DATE OF YOUR NOTICE, IN WRITING TO YOUTUBE, OF THE CLAIM; AND (B) USD $500.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Limitation of liability clauses are governed by state contract law (UCC Article 2 for goods, common law for services) and may be subject to California Civil Code §1668 (contracts that exempt parties from fraud or willful injury are void) and Cal. Civ. Code §1671. EU consumers are protected by the Unfair Contract Terms Directive 93/13/EEC and national implementations, which would likely render a $500 cap on consequential consumer harm unenforceable. GDPR Article 82 establishes a separate, non-waivable right to compensation for data protection violations that this clause cannot override.

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Applicable agencies

  • FTC
    The FTC can assess whether the $500 liability cap constitutes an unfair or deceptive practice that limits consumer remedies below reasonable expectations.
    File a complaint →
  • State AG
    State Attorneys General can challenge liability caps in consumer adhesion contracts as unconscionable under state consumer protection statutes.
    File a complaint →

Provision details

Document information
Document
YouTube Terms of Service
Entity
YouTube
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003969
Document ID
CA-D-00069
Evidence Provenance
Source URL
Wayback Machine
SHA-256
29a35f30aec4fcdd01e0e440c99cf919acfeef49e92424061d5b45ab92271a6b
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: YouTube | Document: YouTube Terms of Service | Record: CA-P-003969
Captured: 2026-04-28 09:39:38 UTC | SHA-256: 29a35f30aec4fcdd…
URL: https://conductatlas.com/platform/youtube/youtube-terms-of-service/limitation-of-liability-and-500-damages-cap/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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