This is the legal agreement between you and Wise when you use their money transfer and multi-currency account services in the US. It sets out the rules for using Wise, including fees, what Wise can and cannot do with your money, and your rights if something goes wrong. Importantly, it requires you to resolve most disputes through private arbitration rather than suing Wise in court, and it limits Wise's financial responsibility if something goes wrong.
This is Wise's US Customer Agreement (Terms of Service) governing personal accounts for US-based customers of Wise US, Inc., a licensed money transmitter. The agreement establishes the terms under which Wise provides payment services including international money transfers, multi-currency accounts, debit cards, and interest-bearing features. Key provisions include mandatory arbitration with a class action waiver, Wise's right to suspend or terminate accounts at its discretion, limitations on liability capped at fees paid in the prior 12 months, and broad indemnification obligations placed on the customer. The agreement also addresses compliance with US financial regulations including BSA/AML requirements, OFAC sanctions, and state money transmission licensing obligations.
This agreement engages with US federal and state money transmission regulatory frameworks, including FinCEN's BSA/AML requirements, OFAC sanctions compliance, and state-level money transmitter licens…
This agreement engages with US federal and state money transmission regulatory frameworks, including FinCEN's BSA/AML requirements, OFAC sanctions compliance, and state-level money transmitter licensing. The mandatory arbitration clause with class action waiver warrants CFPB scrutiny given recent r…
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