10 Total
3 High severity
7 Medium severity
0 Low severity
Summary

This is the legal agreement between you and Wise when you use their money transfer and multi-currency account services in the US. It sets out the rules for using Wise, including fees, what Wise can and cannot do with your money, and your rights if something goes wrong. Importantly, it requires you to resolve most disputes through private arbitration rather than suing Wise in court, and it limits Wise's financial responsibility if something goes wrong.

Technical Summary

This is Wise's US Customer Agreement (Terms of Service) governing personal accounts for US-based customers of Wise US, Inc., a licensed money transmitter. The agreement establishes the terms under which Wise provides payment services including international money transfers, multi-currency accounts, debit cards, and interest-bearing features. Key provisions include mandatory arbitration with a class action waiver, Wise's right to suspend or terminate accounts at its discretion, limitations on liability capped at fees paid in the prior 12 months, and broad indemnification obligations placed on the customer. The agreement also addresses compliance with US financial regulations including BSA/AML requirements, OFAC sanctions, and state money transmission licensing obligations.

Institutional Analysis

This agreement engages with US federal and state money transmission regulatory frameworks, including FinCEN's BSA/AML requirements, OFAC sanctions compliance, and state-level money transmitter licens…

This agreement engages with US federal and state money transmission regulatory frameworks, including FinCEN's BSA/AML requirements, OFAC sanctions compliance, and state-level money transmitter licensing. The mandatory arbitration clause with class action waiver warrants CFPB scrutiny given recent r…

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Compliance intelligence locked

Regulatory exposure, material risk, and due diligence action items.

Evidence Provenance
Captured March 20, 2026 06:04 UTC
Document ID CA-D-000265
Version ID CA-V-000230
Wayback Machine View archived versions →
SHA-256 3215ade5c7d8fc703855e6eb6e487f94530c57f878310c14a0d42a367a52db57
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Change Timeline
Analyzed Changes

1 change analyzed since monitoring began.

What changed Wise updated their Wise Terms of Use on March 20, 2026. Change detected: minor structural change detected. Document contained 744 sentences after update.
Consumer impact Wise made a minor structural change to their Terms of Use on March 20, 2026, with no apparent alteration to your core rights, fees, or data practices. The document was reorganized in some way, but the substance governing how Wise operates and what you agree to appears materially unchanged. Most users will not need to take any action as a result of this update.
Why it matters Even minor structural changes to terms of service can sometimes obscure substantive edits, so it is worth knowing your agreement was updated. In this case, no material impact on consumer rights or finances is apparent.
High Severity — 3 provisions
Medium Severity — 7 provisions