Biometric data is uniquely sensitive because it cannot be changed like a password; misuse or a breach involving biometric data carries irreversible privacy consequences.
Consumer impact
Webull collects a wide range of personal and financial data from users, which may be shared with affiliated companies, third-party service providers, advertisers, and government regulators. This broad data sharing β including for targeted advertising purposes β means your financial behavior and personal information could be used in ways beyond basic service delivery. You can opt out of certain data sharing for advertising or request deletion of your personal data by contacting Webull's privacy team or using the in-app settings where available.
Applicable agencies
State Attorney General
State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
Who can file: Residents of states with comprehensive privacy laws β primarily California, Virginia, Colorado, Connecticut, and Utah
What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation