Waze · Waze Terms of Use

Account Termination and Suspension

Medium severity
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Why it matters

Users can lose access to their account and all associated data without warning, and Waze faces no liability for service discontinuation.

Consumer impact

Using Waze grants the company a broad, irrevocable license to your location data, driving patterns, and any content you submit, which Waze may use for commercial purposes including advertising. US users are subject to mandatory binding arbitration and waive the right to participate in class action lawsuits unless they opt out. You can opt out of the arbitration clause by sending written notice to Waze within 30 days of first using the service.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    To close your Waze account, navigate to your profile within the Waze app, go to Account & Settings, and follow the account deletion process. Alternatively, submit a request via the Waze Help Center at support.google.com/waze.

Applicable agencies

  • FTC
    The FTC has authority over unfair practices including account termination without adequate notice or opportunity to retrieve personal data.
    File a complaint →

Provision details

Document information
Document
Waze Terms of Use
Entity
Waze
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001583
Document ID
CA-D-00322
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c85664eb0d84ff318ee483776017ab380d87ca5c5db9e3072d9d58a6216a57ea
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Waze | Document: Waze Terms of Use | Record: CA-P-001583
Captured: 2026-03-20 10:37:18 UTC | SHA-256: c85664eb0d84ff31…
URL: https://conductatlas.com/platform/waze/waze-terms-of-use/account-termination-and-suspension/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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