Uber uses driver selfies and facial recognition or identity verification technology (Real-Time ID Check) to verify driver identity before and during trips. This process may involve the collection of biometric identifiers as defined under applicable law.
Biometric data is uniquely sensitive because it cannot be changed if compromised. Laws like Illinois BIPA create per-violation statutory damages of up to $5,000, and several states require explicit written informed consent before collecting biometric identifiers.
Uber collects extensive personal data from drivers and delivery people, including real-time location data continuously while the app is active, telematics data measuring driving behavior, government-issued ID and background check information, and potentially audio and video recordings from in-cabin devices. This data is shared with insurance companies, background check providers, law enforcement on request, and third-party business partners, and can influence a driver's ability to remain on the platform. You can access, correct, or request deletion of your personal data by submitting a request through Uber's privacy portal at privacy.uber.com.