Uber · Uber Privacy Notice

Biometric Identity Verification (Facial Image Collection)

High severity
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What it is

Uber collects selfie photos and images of government-issued ID documents from drivers and delivery people for identity verification purposes. This facial imagery is processed to confirm your identity before and during your use of the platform.

Why it matters

Facial imagery is biometric data under Illinois BIPA and similar laws, and its collection without explicit written consent and a published retention/destruction policy creates significant litigation exposure — BIPA allows statutory damages of $1,000 to $5,000 per violation with class action potential.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Illinois BIPA (740 ILCS 14/1 et seq.) Sections 15(a)-(e) require written consent, published retention/destruction policy, and prohibit sale or profit from biometric identifiers. Texas CUBI (Tex. Bus. & Com. Code §503.001) and Washington My Health MY Data Act (where health inferences are possible) may also apply. GDPR Article 9(1) classifies biometric data used for unique identification as special category data requiring explicit consent (Article 9(2)(a)) or another Article 9(2) exception. Enforcement: Illinois AG and private plaintiffs (BIPA), EU DPAs (GDPR Article 9).

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Consumer impact

Uber collects highly sensitive data from drivers and delivery people including continuous GPS location (even in background), facial images, government ID documents, vehicle telematics, and financial account details, and shares this data with insurers, background check providers, law enforcement, and research partners. Drivers have limited ability to restrict data collection tied to core platform functionality, meaning much of this data collection is a condition of using the platform. You can submit a data access, deletion, or portability request through the Privacy Settings section of the Uber Driver app or at Uber's dedicated privacy portal.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request via the Uber Driver app under Privacy Settings to request removal of identity verification images. Note that deletion may affect your ability to continue using the platform.

Applicable agencies

  • State AG
    Illinois AG has enforcement authority under BIPA for biometric data collection without written consent; other state AGs may have authority under state biometric or privacy laws.
    File a complaint →
  • FTC
    The FTC has authority under FTC Act Section 5 to pursue enforcement against unfair or deceptive biometric data practices, including inadequate disclosure of facial data collection.
    File a complaint →

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
March 14, 2026
Tracking information
First tracked
March 31, 2026
Last verified
March 31, 2026
Record ID
CA-P-00110001
Document ID
CA-D-00110
Evidence Provenance
Source URL
Wayback Machine
SHA-256
166d7e0345baef31f8e10b8083ff54e838894dd4492f81c4922f1bb224af5b83
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Uber | Document: Uber Privacy Notice | Record: CA-P-00110001
Captured: 2026-03-31 10:45:08 UTC | SHA-256: 166d7e0345baef31…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/biometric-identity-verification-facial-image-collection/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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