Uber · Uber Privacy Notice

Biometric Identity Verification

High severity
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What it is

Uber collects biometric data including facial recognition images to verify driver identity, which may be processed by third-party providers.

Why it matters

Biometric data is uniquely sensitive and permanent — unlike a password, you cannot change your face, making any misuse or breach particularly serious.

Institutional analysis (Compliance & legal intelligence)

Biometric data collection triggers obligations under Illinois BIPA, Texas CUBI, Washington WBPA, and similar state laws requiring informed written consent, data retention schedules, and prohibition on sale. GDPR Article 9 requires explicit consent or another listed exception for biometric processing.

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Consumer impact

Uber collects extensive personal data from drivers and delivery workers including precise GPS location, behavioral and performance data, biometric identity verification, and financial information, all of which is shared with insurers, government authorities, and third-party analytics providers. Automated systems are used to make decisions that can affect a driver's access to the platform, including deactivation. You can access, correct, or delete your personal data by submitting a request through the Uber Driver app privacy settings or at privacy.uber.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request at privacy.uber.com specifying your biometric data. Note that deletion may affect your ability to continue using the platform.

Applicable agencies

  • State AG
    State attorneys general in Illinois, Texas, Washington, and other states with biometric privacy laws have enforcement authority over unlawful biometric data collection and processing.
    File a complaint →

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
March 14, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-00110001
Document ID
CA-D-00110
Evidence Provenance
Source URL
Wayback Machine
SHA-256
87292fad681d33b598984b655b03aac29f90bb9a22c9eaaf23fc056daa417e49
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Uber | Document: Uber Privacy Notice | Record: CA-P-00110001
Captured: 2026-03-15 10:55:01 UTC | SHA-256: 87292fad681d33b5…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/biometric-identity-verification/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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