Uber collects background check and identity verification information from drivers, including criminal history, driving record, and other eligibility-related information, obtained through third-party background check providers. This information is used to determine eligibility to use the Uber platform.
Background check data is highly sensitive and its use to make eligibility determinations triggers specific legal protections under the Fair Credit Reporting Act, including the right to receive a copy of the report and to dispute inaccurate information before adverse action is taken.
Uber collects extensive personal data from drivers and delivery people, including real-time location data continuously while the app is active, telematics data measuring driving behavior, government-issued ID and background check information, and potentially audio and video recordings from in-cabin devices. This data is shared with insurance companies, background check providers, law enforcement on request, and third-party business partners, and can influence a driver's ability to remain on the platform. You can access, correct, or request deletion of your personal data by submitting a request through Uber's privacy portal at privacy.uber.com.