Background check data includes criminal history — some of the most sensitive personal information that exists — and automated or semi-automated decisions based on this data can result in drivers being denied access to the platform without meaningful human review.
Uber collects extensive personal data from drivers and delivery people, including real-time location data continuously while the app is active, telematics data measuring driving behavior, government-issued ID and background check information, and potentially audio and video recordings from in-cabin devices. This data is shared with insurance companies, background check providers, law enforcement on request, and third-party business partners, and can influence a driver's ability to remain on the platform. You can access, correct, or request deletion of your personal data by submitting a request through Uber's privacy portal at privacy.uber.com.