Uber uses automated systems to make decisions about driver accounts, including deactivation, based on performance data, ratings, and other algorithmic assessments.
Automated decisions can affect your ability to earn income without meaningful human review, and you may have limited ability to contest those decisions.
Automated decision-making with significant legal or similarly significant effects triggers GDPR Article 22 rights for EU/EEA drivers, requiring either explicit consent, contractual necessity, or a legal basis, plus the right to obtain human review, express one's point of view, and contest the decision.
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Uber collects extensive personal data from drivers and delivery workers including precise GPS location, behavioral and performance data, biometric identity verification, and financial information, all of which is shared with insurers, government authorities, and third-party analytics providers. Automated systems are used to make decisions that can affect a driver's access to the platform, including deactivation. You can access, correct, or delete your personal data by submitting a request through the Uber Driver app privacy settings or at privacy.uber.com.