Uber uses automated systems to make decisions about your account, including whether you can continue using the platform, based on your behavior, ratings, and other data.
Automated decisions can result in account suspension or deactivation without human review, directly affecting your ability to earn income through the platform.
Automated decision-making with significant effects on individuals triggers GDPR Article 22 rights, requiring either explicit consent, contractual necessity justification, or specific safeguards including the right to human review. Compliance teams should verify that appropriate safeguards and appeal mechanisms are documented.
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Uber collects extensive personal data from drivers and delivery people including real-time GPS location, biometric facial data, driving behavior, financial account details, and communications, and shares this information with a broad range of third parties including insurers, background check providers, law enforcement agencies, and marketing partners. Automated systems can make decisions affecting your ability to access the platform, and your data may be retained even after you stop using Uber. You can submit a data access, correction, or deletion request through Uber's privacy portal at privacy.uber.com.