Uber · Uber Privacy Notice

Automated Decision-Making Affecting Account Access

High severity
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What it is

Uber uses automated systems to make decisions about your account, including whether you can continue using the platform, based on your behavior, ratings, and other data.

Why it matters

Automated decisions can result in account suspension or deactivation without human review, directly affecting your ability to earn income through the platform.

Institutional analysis (Compliance & legal intelligence)

Automated decision-making with significant effects on individuals triggers GDPR Article 22 rights, requiring either explicit consent, contractual necessity justification, or specific safeguards including the right to human review. Compliance teams should verify that appropriate safeguards and appeal mechanisms are documented.

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Consumer impact

Uber collects extensive personal data from drivers and delivery people including real-time GPS location, biometric facial data, driving behavior, financial account details, and communications, and shares this information with a broad range of third parties including insurers, background check providers, law enforcement agencies, and marketing partners. Automated systems can make decisions affecting your ability to access the platform, and your data may be retained even after you stop using Uber. You can submit a data access, correction, or deletion request through Uber's privacy portal at privacy.uber.com.

Applicable agencies

  • FTC
    The FTC has authority over automated decision-making systems that may constitute unfair or deceptive practices under Section 5 of the FTC Act, particularly where they affect workers' livelihoods.
    File a complaint →

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
March 14, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00110002
Document ID
CA-D-00110
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d2c2b3e482ec746be2807c27dddbcb62b4e2fa65ddcc20ecaf1f8f6d3b53c849
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Uber | Document: Uber Privacy Notice | Record: CA-P-00110002
Captured: 2026-03-20 06:23:00 UTC | SHA-256: d2c2b3e482ec746b…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/automated-decision-making-affecting-account-access/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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