TikTok · TikTok Terms of Service

Non-Refundable Virtual Coins Policy

Medium severity
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Why it matters

You can spend real money on TikTok Coins and have no legal right to a refund, even if the platform changes, a creator account is banned, or you close your account — creating direct financial risk for users who purchase coins.

Consumer impact

TikTok's Terms grant the platform a permanent, irrevocable, royalty-free license to use all content you post — including videos, messages, and AI prompts — to train machine learning models and develop new technologies, meaning you cannot revoke this right even if you delete your account or content. Users are also bound by a mandatory arbitration clause with a class action waiver, which means you cannot sue TikTok as part of a group if you believe your rights have been violated. You can delete your account and content via the in-app settings, but note that content already incorporated into other users' posts will remain publicly accessible.

Provision details

Document information
Document
TikTok Terms of Service
Entity
TikTok
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-000291
Document ID
CA-D-00032
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d3539721aabef48180e1d19544aec3d5ebb50fb5a6fa66c261148d6a86e4976d
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: TikTok | Document: TikTok Terms of Service | Record: CA-P-000291
Captured: 2026-03-06 20:11:40 UTC | SHA-256: d3539721aabef481…
URL: https://conductatlas.com/platform/tiktok/tiktok-terms-of-service/non-refundable-virtual-coins-policy/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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