TaskRabbit Privacy Policy

TaskRabbit
Last updated March 24, 2026 Privacy policy
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8 Total
4 High severity
4 Medium severity
0 Low severity
Summary

This is TaskRabbit's global privacy policy explaining what personal data the company collects about clients and Taskers, including your name, payment details, government ID, background check results, location data, and device identifiers. The most important thing to know is that TaskRabbit shares your personal information with third parties for advertising purposes and may share it in connection with a merger or acquisition — and for US users outside California, this happens without an explicit opt-in requirement. If you are a California resident, you can opt out of the advertising-related sale of your data by clicking the 'Do Not Sell My Personal Information' link provided in the policy.

Technical Summary

This Global Privacy Policy (last updated July 14, 2024) governs the collection, use, retention, disclosure, and deletion of Personal Information by TaskRabbit, Inc. and affiliated entities (including Dolly, Inc.) across their US, EU, UK, and Canadian platforms, relying on contractual necessity, consent, legal obligation, and legitimate interests as legal bases under GDPR/UK GDPR. The most significant obligations include TaskRabbit's commitment to EU-US Data Privacy Framework (DPF) compliance for cross-border transfers, honoring CCPA opt-out rights for Californians regarding advertising-related data 'sales,' and processing background check data including criminal records for Tasker onboarding. Notably, the policy broadly asserts a right to share Personal Information with third parties 'in our sole discretion' where TaskRabbit believes there has been 'possible interference with the rights of users,' a formulation that grants the company wide unilateral disclosure authority beyond standard law enforcement cooperation clauses. The document engages GDPR (EU) 2016/679, UK GDPR, CCPA (Cal. Civ. Code §1798.100 et seq.), Canada's PIPEDA, and the EU-US DPF framework administered by the US Department of Commerce; material compliance considerations include the adequacy of legitimate interests balancing tests for location and device data processing, the sufficiency of DPF self-certification as a transfer mechanism post-Schrems II, and the breadth of 'advertising' as a disclosed third-party sharing purpose without explicit consent for non-EEA users.

Institutional Analysis

REGULATORY EXPOSURE: This policy engages GDPR (EU) 2016/679 Arts. 6, 13, 17, 20, and 21 and UK GDPR (enforced by the ICO); CCPA Cal. Civ. Code §§1798.100–1798.199 (enforced by the California Privacy …

REGULATORY EXPOSURE: This policy engages GDPR (EU) 2016/679 Arts. 6, 13, 17, 20, and 21 and UK GDPR (enforced by the ICO); CCPA Cal. Civ. Code §§1798.100–1798.199 (enforced by the California Privacy Protection Agency); Canada's PIPEDA (enforced by the OPC); FTC Act Section 5 regarding unfair or dec…

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Compliance intelligence locked

Regulatory exposure, material risk, and due diligence action items.

Evidence Provenance
Captured April 3, 2026 05:28 UTC
Document ID CA-D-000144
Version ID CA-V-000437
Source URL https://www.taskrabbit.com/privacy
Wayback Machine View archived versions →
SHA-256 bce0a8b0c9c6ad8e84cf75c7709475f4e79442fbc1941681feaaf4d59887c441
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Change Timeline
Analyzed Changes

8 changes analyzed since monitoring began.

Updated April 3, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 03, 2026. Change detected: 1 sentence(s) removed, 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit's privacy policy update on April 3, 2026 involves only cosmetic changes: a helpfulness rating counter was updated and support article links were reorganized. There is no change to how TaskRabbit collects, uses, or shares your personal data. No action is needed from consumers as a result of this update.
Why it matters This update has no meaningful impact on how TaskRabbit handles user data or privacy rights. It is a minor structural change to their support page layout.

Updated April 2, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 02, 2026. Change detected: 3 sentence(s) modified. Document contained 118 sentences after update.
Consumer impact TaskRabbit reorganized some navigation links and related article references within their Privacy Policy on April 2, 2026. The actual privacy policy content — including how your data is collected, used, or shared — was not changed. This update has no impact on your personal data rights or privacy protections.
Why it matters This change is purely cosmetic and does not affect how TaskRabbit handles user data or what rights users have. No action is needed from consumers or compliance teams.

Updated April 1, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 01, 2026. Change detected: 2 sentence(s) added, 2 sentence(s) modified. Document contained 118 sentences after update.
Consumer impact TaskRabbit made minor navigational changes to the help center section of their Privacy Policy page, reorganizing links and adding two new help articles. This has no impact on users' data rights, privacy protections, or how TaskRabbit handles personal information. No action is needed from consumers.
Why it matters This change does not affect users' privacy rights or data handling practices — it is a minor help center update. No action is needed.

Updated March 31, 2026

medium
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 31, 2026. Change detected: 3 sentence(s) removed, 3 sentence(s) modified. Document contained 116 sentences after update.
Consumer impact TaskRabbit's privacy policy now incorrectly names 'TaskTabbit, Inc.' instead of 'TaskRabbit, Inc.' as the data controller responsible for your personal information. This matters because the data controller is the entity you would contact to exercise your privacy rights — such as accessing, deleting, or correcting your data — and an incorrect name creates ambiguity about who is legally accountable. If you need to exercise a privacy right, verify you are contacting TaskRabbit, Inc. directly and document the discrepancy.
Why it matters The data controller is the legal entity responsible for your personal data and the entity you contact to exercise your privacy rights — an incorrect name creates ambiguity about who is accountable. Even if this is a typo, it represents a compliance failure that could affect your ability to make data requests.

Updated March 30, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 30, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact This change only updates a user feedback vote counter displayed on TaskRabbit's privacy policy page, reflecting additional users who rated the document as helpful. The actual content, terms, and consumer rights described in the privacy policy remain unchanged. There is no impact on your data, rights, or safety as a TaskRabbit user.
Why it matters This change does not materially affect TaskRabbit users in any way. It is a routine update to a helpfulness vote tally displayed on the privacy policy page.

Updated March 27, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 27, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact This change only updates a helpfulness vote tally displayed on TaskRabbit's Privacy Policy page and does not alter any actual policy terms, data practices, or consumer rights. No personal data handling, rights, or obligations have changed as a result of this update. No action is required from consumers.
Why it matters This change has no material impact on any user — it is simply a live tally of how many people found the policy page helpful. No privacy rights or data practices were altered.

Updated March 24, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 24, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote count displayed on their privacy policy page, changing the number of users who found the document helpful from 5,779 out of 7,016 to 5,783 out of 7,020. This is a cosmetic, automated counter update and has no effect on consumer data rights, privacy protections, or any legal terms. No action is required from users.
Why it matters This change has no material impact on users — it is simply an automated update to a helpfulness vote count. No rights, protections, or data practices were changed.

Updated March 23, 2026

low
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 23, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote counter displayed on their privacy policy support page, reflecting more users rating the document as helpful. This change has no effect on your personal data, privacy rights, or how TaskRabbit collects or uses your information. No action is needed in response to this update.
Why it matters This change has no material impact on any user. It is a routine update to a support page engagement counter and does not affect privacy rights or data practices.
High Severity — 4 provisions
Medium Severity — 4 provisions