These rights give you meaningful control over the personal data T-Mobile holds about you, including the ability to find out exactly what data they have, request deletion of data you don't want retained, and correct inaccurate information that could affect your account or credit.
Consumer impact
T-Mobile collects extensive personal data including your real-time location, call and text metadata, device identifiers, financial information, and inferred behavioral profiles, and shares this data with advertising partners and affiliated companies for targeted marketing purposes. This means your daily movements, communication patterns, and financial behavior may be used to build a commercial profile about you without your active knowledge. You can opt out of data sharing for advertising purposes and submit data access or deletion requests by visiting t-mobile.com/privacy-center or calling 1-800-937-8997.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Go to t-mobile.com/privacy-center and select the type of request (access, deletion, correction, or data portability). Complete the identity verification steps and submit. T-Mobile must respond within 45 days under CCPA.
Export Your Data
Call T-Mobile at 1-800-937-8997 to request a copy of your personal data. Identify yourself as making a data access request under applicable state privacy law (e.g., CCPA for California residents).
Applicable agencies
State AG
State attorneys general in California, Colorado, Connecticut, Virginia, and Texas have enforcement authority over consumer data access, deletion, and correction rights under their respective state privacy laws.