T-Mobile · T-Mobile Privacy Notice

Children's Privacy and COPPA Compliance

Medium severity
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Why it matters

If T-Mobile collects data from children under 13 on family plan lines without adequate COPPA-compliant parental consent, both the company and parents face significant risks — the company faces FTC enforcement fines, and children's location, communication, and behavioral data may be processed and shared without appropriate safeguards.

Consumer impact

T-Mobile collects extensive personal data including your real-time location, call and text metadata, device identifiers, financial information, and inferred behavioral profiles, and shares this data with advertising partners and affiliated companies for targeted marketing purposes. This means your daily movements, communication patterns, and financial behavior may be used to build a commercial profile about you without your active knowledge. You can opt out of data sharing for advertising purposes and submit data access or deletion requests by visiting t-mobile.com/privacy-center or calling 1-800-937-8997.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request for a minor's line at t-mobile.com/privacy-center. Select the data subject access or deletion option and specify the minor's line number. Parental verification will be required.

Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA violations involving collection of personal data from children under 13 without verifiable parental consent.
    File a complaint →

Provision details

Document information
Document
T-Mobile Privacy Notice
Entity
T-Mobile
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001698
Document ID
CA-D-00342
Evidence Provenance
Source URL
Wayback Machine
SHA-256
37ba4846587ded1dcafa776d996174b9e7508ddfbb1a4cd321fc895cc19d111b
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: T-Mobile | Document: T-Mobile Privacy Notice | Record: CA-P-001698
Captured: 2026-04-01 13:14:07 UTC | SHA-256: 37ba4846587ded1d…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-privacy-notice/childrens-privacy-and-coppa-compliance/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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