Strava · Strava Terms of Service

Account Termination by Strava

Medium severity
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Why it matters

Strava can cut off your access to all your workout history, routes, and data without prior notice and without being required to give you a specific reason, which could result in loss of years of fitness data.

Consumer impact

Strava's 2026 Terms grant the platform a broad, royalty-free license to use your workout data, GPS routes, and content for commercial purposes including aggregated data products, and limit Strava's liability to a maximum of $100 or 12 months of fees paid — whichever is greater — even in cases involving serious harm. Paying subscribers face automatic renewal with no refunds available except a 14-day cooling-off period for users outside the US, and subscription fees can be increased with only 'reasonable notice.' You can opt out of the mandatory arbitration clause by sending written notice to Strava within 30 days of your account creation date.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Proactively download your Strava data by going to Settings > My Account > Download or Delete Your Account and requesting your data archive. Do this regularly as a precaution against unexpected account termination.

Applicable agencies

  • FTC
    The FTC has authority to challenge account termination practices that deny consumers access to their personal data as unfair practices under Section 5.
    File a complaint →

Provision details

Document information
Document
Strava Terms of Service
Entity
Strava
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001424
Document ID
CA-D-00271
Evidence Provenance
Source URL
Wayback Machine
SHA-256
443836e97857cca053b13f8bf4b7e3c964e7edd699d48dce14142e763aaa4570
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Strava | Document: Strava Terms of Service | Record: CA-P-001424
Captured: 2026-04-01 14:48:37 UTC | SHA-256: 443836e97857cca0…
URL: https://conductatlas.com/platform/strava/strava-terms-of-service/account-termination-by-strava/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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