The exceptions to deletion are broad and may mean that significant amounts of your data are retained even after you request deletion, particularly if Spotify determines an ongoing legitimate interest.
Consumer impact
Spotify collects extensive personal data including your listening habits, inferred interests, voice recordings, precise payment details, and device sensor data, using it for advertising, personalization, and sharing with third-party partners. Free-tier users in particular are subject to tailored advertising based on their listening behavior and demographic data, while all users' data may be shared with advertising partners and transferred internationally. You can opt out of tailored advertising and download your personal data at spotify.com/account/privacy.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
To request deletion of your account and associated data, follow the steps at support.spotify.com/article/close-account/. For partial data deletion requests, contact Spotify via the privacy chatbot at support.spotify.com/us/contact-spotify-privacy/.
Applicable agencies
State Attorney General
State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
Who can file: Residents of states with comprehensive privacy laws β primarily California, Virginia, Colorado, Connecticut, and Utah
What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form