Shopify · Shopify Privacy Policy

Marketing Communications and Opt-Out

Low severity
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Why it matters

You are automatically enrolled in marketing communications when you create an account or make a purchase, but opting out is straightforward.

Consumer impact

Shopify collects a broad range of personal data — including contact details, payment information, browsing behavior, and purchase history — and may share it with third-party service providers, advertising partners, and affiliated companies. Consumer data may be transferred internationally, including to Canada and the US, with contractual safeguards in place for EEA and UK users. You can submit a data access, deletion, or portability request by visiting Shopify's dedicated privacy portal at https://privacy.shopify.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Open any Shopify marketing email and click the 'Unsubscribe' link at the bottom. Alternatively, log into your Shopify account and update your communication preferences in account settings.

Applicable agencies

  • FTC
    The FTC enforces CAN-SPAM Act requirements for commercial email opt-out mechanisms and deceptive marketing practices.
    File a complaint →

Provision details

Document information
Document
Shopify Privacy Policy
Entity
Shopify
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-000812
Document ID
CA-D-00122
Evidence Provenance
Source URL
Wayback Machine
SHA-256
929225abb20671960ed1f40a6325a4c72cf5ea341e79aa8378056b3b66ef5708
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Privacy Policy | Record: CA-P-000812
Captured: 2026-03-15 11:22:02 UTC | SHA-256: 929225abb2067196…
URL: https://conductatlas.com/platform/shopify/shopify-privacy-policy/marketing-communications-and-opt-out/
Accessed: April 4, 2026
Classification
Severity
Low
Categories

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