Parents have legally enforceable rights under COPPA to control their child's data on Roblox, but they must actively exercise these rights by contacting Roblox.
Consumer impact
Roblox collects a broad range of personal data including usage behavior, device information, location data, chat content, and billing details, and shares this with advertising partners, analytics providers, and third-party developers. User-generated content including chat and audio may be used to train AI/ML systems. You can submit a data deletion or access request via Roblox's Customer Support Form at https://www.roblox.com/support or by emailing privacy@roblox.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Go to https://www.roblox.com/support and fill out the Customer Support Form requesting review, deletion, or restriction of your child's personal information. If under 13, parents or guardians should complete the form on behalf of the child.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation