Millions of Roblox users are children — this provision sets the legal floor for what data Roblox can collect from them and requires parental involvement.
Consumer impact
Roblox collects a broad range of personal data including usage behavior, device information, location data, chat content, and billing details, and shares this with advertising partners, analytics providers, and third-party developers. User-generated content including chat and audio may be used to train AI/ML systems. You can submit a data deletion or access request via Roblox's Customer Support Form at https://www.roblox.com/support or by emailing privacy@roblox.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Visit the Roblox Customer Support Form at https://www.roblox.com/support. Select the appropriate category for privacy or account requests and submit a request to review or delete your child's personal information.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation