Robinhood · Robinhood Customer Agreement

Account Termination and Asset Transfer

Medium severity
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Why it matters

Knowing your rights to transfer assets out of Robinhood ensures you are not locked in — you can move your portfolio to another broker, though transfer fees and processing times can delay access to your investments.

Consumer impact

This agreement significantly limits your legal recourse by requiring all disputes with Robinhood to be resolved through FINRA arbitration and waiving your right to participate in class action lawsuits. Robinhood retains the right to liquidate your investment positions without prior notice if margin requirements are not met, which can result in sudden and potentially significant financial losses. You can opt out of the arbitration clause by sending written notice to Robinhood within 30 days of account opening, as specified in the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Initiate an ACATS transfer by going to Account Settings in the Robinhood app, selecting Transfers, and choosing 'Transfer to Another Brokerage.' You will need your new broker's account number. The receiving broker typically initiates the ACATS request.

Applicable agencies

  • SEC
    The SEC and FINRA oversee ACATS transfer compliance under FINRA Rule 11870 and broker-dealer obligations regarding customer asset access.
    File a complaint →

Provision details

Document information
Document
Robinhood Customer Agreement
Entity
Robinhood
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
March 31, 2026
Record ID
CA-P-000438
Document ID
CA-D-00050
Evidence Provenance
Source URL
Wayback Machine
SHA-256
42fdece1ce06bb1213691f7474d4463025e28fcf4db4d7ada943d32d7009952a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Robinhood | Document: Robinhood Customer Agreement | Record: CA-P-000438
Captured: 2026-03-06 20:25:05 UTC | SHA-256: 42fdece1ce06bb12…
URL: https://conductatlas.com/platform/robinhood/robinhood-customer-agreement/account-termination-and-asset-transfer/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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