Plaid · Plaid Terms of Use

Data Retention and Deletion Policy

Medium severity
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Why it matters

Even after you disconnect an app from your bank account, Plaid may retain copies of your financial data for a period of time, which consumers should be aware of.

Consumer impact

Plaid processes sensitive financial data β€” including bank account credentials, transaction histories, and account balances β€” on behalf of thousands of third-party applications, meaning its policies directly affect the privacy and security of your banking information. Consumers who have connected a bank account to any app using Plaid have agreed to allow Plaid to access and share their financial data with that application and potentially other parties under the terms described. You can review and manage which apps have access to your financial data through Plaid's consumer portal at my.plaid.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request deletion of your financial data, first disconnect all apps at my.plaid.com, then submit a formal data deletion request via the consumer portal or by emailing privacy@plaid.com with your request.

Applicable agencies

  • CFPB
    The CFPB's Section 1033 rulemaking on personal financial data rights includes provisions governing data retention by financial data aggregators like Plaid.
    File a complaint →

Provision details

Document information
Document
Plaid Terms of Use
Entity
Plaid
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-000936
Document ID
CA-D-00170
Evidence Provenance
Source URL
Wayback Machine
SHA-256
67a00a54f78151f9002809d9fe30b260207684c021a931813b1db2e9645e46ae
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Plaid | Document: Plaid Terms of Use | Record: CA-P-000936
Captured: 2026-03-20 05:38:33 UTC | SHA-256: 67a00a54f78151f9…
URL: https://conductatlas.com/platform/plaid/plaid-terms-of-use/data-retention-and-deletion-policy/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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