Auto-renewal can result in unexpected charges if you forget to cancel, and understanding the cancellation process before the next billing cycle is important to avoid unwanted fees.
Peloton's terms significantly limit consumers' legal options by requiring binding arbitration and waiving the right to participate in class action lawsuits, which can make it harder to seek remedies for widespread issues. Subscriptions auto-renew and Peloton reserves the right to change pricing or discontinue services with limited notice. You can opt out of mandatory arbitration by sending written notice to Peloton within 30 days of creating your account.