Consumers may be charged for subscription periods they did not intend to use if they forget to cancel before the renewal date.
Consumer impact
Paramount+ automatically renews subscriptions and charges users unless they cancel before the renewal date, with limited refund options. Users are subject to mandatory arbitration and a class action waiver, significantly limiting their legal remedies in disputes. You can opt out of arbitration by sending written notice to Paramount+ within 30 days of first agreeing to the Terms of Service.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Log in to your Paramount+ account, navigate to Account Settings, then Subscription & Billing, and select the cancellation option before your next renewal date to avoid being charged.
Applicable agencies
FTC
The FTC enforces ROSCA and regulations on negative option and auto-renewal billing practices