OpenAI · Usage Policies

Policy Update and Feedback Mechanism

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What it is

OpenAI references a usage policy update form at openai.com/form/usage-policy-update/ for submitting feedback on the policy.

Why it matters

This mechanism indicates that OpenAI's usage policy is not entirely static — operators and users may be able to request modifications to default restrictions, which is relevant for enterprise and specialized use case planning.

Consumer impact

OpenAI's Usage Policy defines hard limits on what consumers and developers can request from ChatGPT, Sora, Codex, and the API — including absolute bans on generating CSAM, weapons-related content, and content designed to undermine AI safety systems. Violations can result in immediate, unilateral account suspension or termination, which for paying subscribers or businesses relying on API access represents a material service disruption risk. You can review the appeals process for enforcement actions at https://openai.com/transparency-and-content-moderation.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Navigate to openai.com/form/usage-policy-update/ and complete the form describing your specific use case and the policy restriction you believe should be reviewed or modified for your situation.

Provision details

Document information
Document
Usage Policies
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 4, 2026
Record ID
CA-P-001980
Document ID
CA-D-00005
Evidence Provenance
Source URL
https://openai.com/policies/usage-policies
Wayback Machine
View archived versions →
SHA-256
d69a24617758e5b44e4be8eedeceb598a26dc4e280f2ab1469a45b64203e7403
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Usage Policies | Record: CA-P-001980
Captured: 2026-03-10 03:28:59 UTC | SHA-256: d69a24617758e5b4…
URL: https://conductatlas.com/platform/openai/usage-policies/policy-update-and-feedback-mechanism/
Accessed: April 4, 2026
Classification
Severity
Low
Categories
Unknown

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