OpenAI · Privacy Policy (ROW)

Broad Personal Data Collection

High severity
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What it is

We collect personal data you provide us, data collected automatically when you use our services, and data from third-party sources. This includes account information, content you provide (such as prompts, files, feedback), usage data, device information, location information, and information from third parties such as social media platforms or business partners.

Why it matters

The breadth of data collection — including conversation content, precise location, and third-party sourced data — creates a detailed profile of users that may be used for purposes beyond what users expect.

Consumer impact

OpenAI collects extensive personal data including conversation content, audio and image inputs, device identifiers, location data, and usage logs across all its services, and may use this data to train AI models unless users opt out. This creates a meaningful privacy risk because sensitive information shared in conversations — health queries, financial details, personal communications — could indirectly influence model outputs. You can opt out of conversation data being used for AI training by navigating to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone'.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Log into ChatGPT, navigate to Settings > Data Controls, and click 'Export data' to download a copy of all personal data OpenAI holds about you.

Applicable agencies

  • FTC
    The FTC has authority to act against unfair or deceptive data collection practices under Section 5 of the FTC Act.
    File a complaint →

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 4, 2026
Record ID
CA-P-001982
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-001982
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/broad-personal-data-collection/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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