To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Netflix content.
This policy means subscribers who cancel after being charged lose any remaining paid days, which can represent a meaningful financial loss especially on higher-tier plans.
Netflix's Terms of Use bind subscribers to non-refundable billing cycles, automatic charges to backup payment methods, and a class action waiver that limits how legal disputes can be brought. Users who cancel mid-cycle will lose the remaining days of their paid period with no credit or refund. You can cancel your membership at any time by visiting the Account page on netflix.com before your billing date to avoid being charged for the next cycle.