Users who are banned for alleged Community Guidelines violations — which are enforced at Midjourney's sole discretion — lose access to the service without any financial remedy for the unused portion of their subscription.
Consumer impact
By using Midjourney, you grant the company a perpetual, irrevocable, royalty-free license to use everything you create or upload, even after you cancel your account. Commercial users at companies earning over $1 million annually must subscribe to a Pro or Mega plan to retain ownership of their generated assets, and all legal disputes are resolved through mandatory private arbitration rather than the court system. You can review your subscription plan tier and upgrade to Pro or Mega if your business exceeds the revenue threshold to ensure asset ownership rights.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Dispute a Fee
Within 30 days
Review the Midjourney Subscription Plans and billing policies page for refund request procedures. If you believe a charge is in error or a refund is warranted, contact Midjourney support through the Help Center. If unresolved, consider filing a dispute with your payment provider.
Applicable agencies
FTC
No-refund policies combined with discretionary account termination may constitute unfair business practices reviewable by the FTC under Section 5 of the FTC Act.