Microsoft commits to designing AI systems that work well for people of all abilities, backgrounds, and languages, and that do not exclude or disadvantage particular groups of users.
This matters for users with disabilities, non-English speakers, and underrepresented groups who might otherwise receive worse AI performance or be excluded from AI-powered features.
Inclusiveness commitments have relevance to ADA compliance and Section 508 obligations for government and enterprise customers, as well as EU accessibility standards; procurement teams in regulated sectors should verify accessibility certifications separately from this policy.
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This document describes Microsoft's self-imposed ethical standards for how AI is developed and deployed in products consumers use daily, including Copilot and Azure AI services. While it does not grant enforceable legal rights, it signals the governance guardrails around AI systems that may affect decisions about your data, content, and interactions. Consumers benefit indirectly from commitments to fairness, human oversight, and privacy-by-design, but have no direct contractual recourse based on this document alone.