MetaMask · MetaMask Terms of Use

Unilateral Right to Modify or Terminate Services

Medium severity
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What it is

MetaMask and Consensys reserve the right to change, suspend, or discontinue any part of the service at any time, with or without notice to users.

Why it matters

Your access to MetaMask's services could be altered or removed at any time, potentially impacting your ability to manage or access your digital assets through the platform.

Institutional analysis (Compliance & legal intelligence)

Unilateral modification and termination rights without notice may conflict with EU consumer contract fairness requirements under Directive 93/13/EEC and should be evaluated for compliance with applicable consumer protection regulations in key operating jurisdictions.

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Regulatory citations, enforcement risk, and due diligence action items.

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Consumer impact

MetaMask users bear full responsibility for safeguarding their private keys and seed phrases, with no recovery option if these are lost — meaning lost funds are permanently unrecoverable. The terms include mandatory arbitration and a class action waiver, which significantly limits users' ability to pursue legal remedies collectively. You can opt out of the arbitration clause by sending written notice to Consensys within 30 days of first agreeing to the Terms.

Applicable agencies

  • FTC
    Unilateral service termination without adequate notice may constitute an unfair practice under FTC consumer protection standards.
    File a complaint →

Provision details

Document information
Document
MetaMask Terms of Use
Entity
MetaMask
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00279004
Document ID
CA-D-00279
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ec053f4776b90b65eb51c2683e3e1424a11d07e9193f47929c65fd9551785fde
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: MetaMask | Document: MetaMask Terms of Use | Record: CA-P-00279004
Captured: 2026-03-20 07:12:45 UTC | SHA-256: ec053f4776b90b65…
URL: https://conductatlas.com/platform/metamask/metamask-terms-of-use/unilateral-right-to-modify-or-terminate-services/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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