MetaMask · MetaMask Terms of Use

Class Action Waiver

High severity
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What it is

You agree to waive your right to participate in any class action lawsuit or class-wide arbitration against MetaMask or Consensys.

Why it matters

Class actions allow many consumers to pool claims against a company, which is often the only practical way to seek redress for small individual harms caused by widespread platform issues.

Institutional analysis (Compliance & legal intelligence)

Class action waivers in consumer financial services contexts attract regulatory attention and may be unenforceable in certain jurisdictions; legal teams should assess state-specific exposure, particularly in California and New Jersey.

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Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

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Watcher: regulatory citations. Professional: full compliance memo.

Consumer impact

MetaMask users bear full responsibility for safeguarding their private keys and seed phrases, with no recovery option if these are lost β€” meaning lost funds are permanently unrecoverable. The terms include mandatory arbitration and a class action waiver, which significantly limits users' ability to pursue legal remedies collectively. You can opt out of the arbitration clause by sending written notice to Consensys within 30 days of first agreeing to the Terms.

Applicable agencies

  • FTC
    The FTC monitors unfair or deceptive acts and practices including the use of class action waivers that may undermine consumer rights.
    File a complaint →

Provision details

Document information
Document
MetaMask Terms of Use
Entity
MetaMask
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00279001
Document ID
CA-D-00279
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ec053f4776b90b65eb51c2683e3e1424a11d07e9193f47929c65fd9551785fde
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: MetaMask | Document: MetaMask Terms of Use | Record: CA-P-00279001
Captured: 2026-03-20 07:12:45 UTC | SHA-256: ec053f4776b90b65…
URL: https://conductatlas.com/platform/metamask/metamask-terms-of-use/class-action-waiver/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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