MetaMask and Consensys disclaim liability for nearly all losses you might suffer, including lost profits, lost data, financial losses from bugs or hacks, and most other damages arising from use of the service.
This clause means that even if MetaMask's software has a bug or security flaw that causes you to lose money, you likely cannot recover those losses from the company.
Broad liability disclaimers of this nature may face enforceability challenges under consumer protection laws in the EU (particularly under the Unfair Contract Terms Directive) and in various US states, and should be assessed for jurisdictional validity in enterprise deployment contexts.
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MetaMask users bear full responsibility for safeguarding their private keys and seed phrases, with no recovery option if these are lost β meaning lost funds are permanently unrecoverable. The terms include mandatory arbitration and a class action waiver, which significantly limits users' ability to pursue legal remedies collectively. You can opt out of the arbitration clause by sending written notice to Consensys within 30 days of first agreeing to the Terms.