This means Ledger can cancel your purchase even after you have paid, which could delay access to a security device you may urgently need, and creates uncertainty about the finality of confirmed orders.
Ledger's sales terms transfer risk of loss or damage to the buyer the moment the device is handed to the shipping carrier, meaning consumers bear responsibility for lost or damaged shipments before they receive their product. The terms also broadly exclude Ledger's liability for any cryptocurrency losses, wallet compromise, or indirect damages resulting from use of the device, which is significant given the high-value assets these wallets protect. You can document your delivery condition with photographs immediately upon receipt and retain all packaging to support any warranty or return claim through Ledger's support portal.