If you have a legal dispute with Ledger about your purchase — for example, a refund refused or a defective product — you may be required to pursue it under French law in French courts, which could be costly and impractical for consumers outside France.
Ledger's sales terms transfer risk of loss or damage to the buyer the moment the device is handed to the shipping carrier, meaning consumers bear responsibility for lost or damaged shipments before they receive their product. The terms also broadly exclude Ledger's liability for any cryptocurrency losses, wallet compromise, or indirect damages resulting from use of the device, which is significant given the high-value assets these wallets protect. You can document your delivery condition with photographs immediately upon receipt and retain all packaging to support any warranty or return claim through Ledger's support portal.