Klarna · Klarna Privacy Policy

Behavioural Data Used for Advertising

High severity
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Why it matters

Your shopping habits and financial activities are being used to build an advertising profile, which is then shared with external ad networks — meaning your data extends beyond the Klarna ecosystem.

Consumer impact

Klarna collects extensive personal data including financial information, purchase history, and behavioural data, and shares it with a broad range of third parties including merchants, credit reference agencies, and advertising partners. This means your shopping habits and financial profile may be used for credit decisions and targeted advertising beyond what you might expect from a payment service. You can review and exercise your data rights — including access, deletion, and portability — by logging into your Klarna account and visiting the privacy settings section.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log into your Klarna account, go to privacy or marketing settings, and disable personalised advertising or data sharing for marketing purposes.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data practices including behavioural advertising and consumer data sharing with third-party ad networks.
    File a complaint →

Provision details

Document information
Document
Klarna Privacy Policy
Entity
Klarna
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-000921
Document ID
CA-D-00166
Evidence Provenance
Source URL
Wayback Machine
SHA-256
48e8004ac79142a0bae99c30c897a39c3c8005f77fbf1fffb73eaa6d3819e896
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Klarna | Document: Klarna Privacy Policy | Record: CA-P-000921
Captured: 2026-03-20 10:49:11 UTC | SHA-256: 48e8004ac79142a0…
URL: https://conductatlas.com/platform/klarna/klarna-privacy-policy/behavioural-data-used-for-advertising/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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