Hulu · Hulu Terms of Use

Use and Sharing of Subscriber Information

High severity
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Why it matters

Video streaming services like Hulu collect detailed records of everything you watch, which is protected by the Video Privacy Protection Act — understanding what data is shared and with whom is critical to protecting your viewing privacy.

Consumer impact

Hulu subscribers are locked into automatic recurring billing with no refunds for unused subscription periods, meaning cancelling even one day late results in a full additional charge. The Agreement also waives your right to join a class action lawsuit against Hulu, forcing any dispute into individual binding arbitration which statistically favors large corporations. You can cancel your Hulu subscription at www.hulu.com/account by clicking 'Cancel' before 11:59 PM ET on the day before your next billing date.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    California residents can exercise CCPA rights including opting out of the sale or sharing of personal information by visiting Hulu's privacy settings in your account or through the privacy rights request process described in Hulu's Privacy Policy at hulu.com/privacy.

Applicable agencies

  • FTC
    The FTC enforces against deceptive data sharing practices under FTC Act Section 5 and has jurisdiction over VPPA-adjacent data practices by streaming services.
    File a complaint →
  • State AG
    The California AG and CPPA enforce the CCPA/CPRA with respect to viewing data collection, sale, and sharing by streaming services including Hulu.
    File a complaint →

Provision details

Document information
Document
Hulu Terms of Use
Entity
Hulu
Document last updated
March 24, 2026
Tracking information
First tracked
April 2, 2026
Last verified
April 2, 2026
Record ID
CA-P-001810
Document ID
CA-D-00392
Evidence Provenance
Source URL
Wayback Machine
SHA-256
2bed5b3183b53e1ff3a3f59d4eb4383b4b2ddb801461d72c51ecde8fa3d63a15
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Hulu | Document: Hulu Terms of Use | Record: CA-P-001810
Captured: 2026-04-02 01:59:09 UTC | SHA-256: 2bed5b3183b53e1f…
URL: https://conductatlas.com/platform/hulu/hulu-terms-of-use/use-and-sharing-of-subscriber-information/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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